Device-breaking glitch!

Discussion in 'iPad 2 Forum' started by Dombro1, Aug 4, 2016.

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  1. Dombro1

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    I went on my iPad 2, and swiped right. When I was about to start entering my passcode, the screen went black with the apple logo as if I was turning it on after a shut down, but it did it by itself. Eventually, it loaded my lock screen again, but the whole thing repeated as soon as I swiped to the right, every single time. Can someone please tell me how to fix this?
     
  2. J. A.

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    Try resetting it: press and hold Home and Power button simultaneously until the Apple logo appears. As soon as it's visible, let go of both. Your device should power up on it's own.

    If this doesn't get it out of the loop, restore it using iTunes. Make sure there's a most recent backup, so you don't lose data.

    Hope that helps.
     
  3. Dombro1

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    The reset didn't work
    Also, how do I restore using iTunes? Do I need to have backups, because I turned them off since they took over all my cloud data, and it kept sending me nonstop notifications
     
  4. scifan57

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  5. Dombro1

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  6. giradman

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    Just curious, how do you charge your iPad? Assume that you have an iPad 2 from the posted forum - that was my first iPad and I used the cable shown below for charging - the USB portion can also be plugged into your computer and a backup made (and subsequent restoration) using iTunes. Dave :)
    .
    23860464.3x6uwrnudb.jpg
     
    #6 giradman, Aug 4, 2016
    Last edited: Aug 4, 2016
  7. scifan57

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    Backups are automatic when you sync your iPad with iTunes but you can backup manually by clicking the backup button on the summary page when connected to iTunes. The cable you use to charge your iPad is the same cable you use to connect to iTunes on your computer.
     
  8. Dombro1

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    Oh, yeah I forgot! But I can't restore because it says I need to enter my passcode on my iPad, but I can't enter my passcode because trying to triggers the auto reset... What can I do in this case?
     
  9. giradman

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    Well, you seem to be in a 'pickle' - ;) Your situation is analogous to forgetting your password since one cannot be used - check this Apple Support Article - you likely have to use 'Recovery Mode' - if you are uncomfortable w/ this 'last ditch' maneuver, then visit an Apple Store or authorized Apple dealership for help - read the article carefully, if recovery mode works, you will lose what was on the iPad and have to basically start anew. Dave :)
     
    #9 giradman, Aug 4, 2016
    Last edited: Aug 4, 2016
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  10. Dombro1

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    Oh, well that's bad... Everything that was saved in the cloud is still in my iCloud account though, right?
     

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