Damaged Screen

Discussion in 'iPad 1 Forum' started by olinr, Oct 31, 2011.

  1. olinr

    olinr
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    I have an iPad that has colored streaks on the left lower corner of the display. It is out of warranty by one month. I suspect it was dropped.

    I took a trip to the closest Apple Store to find I needed an appointment for tech support. Since it was a distance and we needed to beat the traffic, I left! Too bad I was treated this way. Steve Jobs, we need you now.

    What cost am I looking at for the repair? Is it worth it, or should I just buy a new iPad?

    Thanks.
     
  2. olinr

    olinr
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    FYI,

    I read on this Forum that Apple Stores will replace defective iPads, once, out of warranty. This is true!
    I made an appointment for last Wed. They replaced my iPad without me yelling, screaming or crying.
    That is service.
     
  3. skimonkey

    skimonkey
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    why that is awesome! Glad it worked out for you!
     
  4. leelai

    leelai
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    So glad you had that outcome, Apple really is a great Company. Thanks for sharing!!
     
  5. leelai

    leelai
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    What was wrong with your iPad, was it a defect or damaged
     
  6. Tim SPRACKLEN

    Tim SPRACKLEN
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    Yes - you'll see that most Members have had damaged iPads replaced free-of-charge as a 'once in a lifetime' opportunity...

    Tim
     
  7. olinr

    olinr
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    FYI, I got it replaced regardless of the damage. I told them that I dropped it!
    This is the reason I am reporting my success.
     
  8. laider

    laider
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    Just got back from the Broomfield, CO store and they would not replace my broken screen IPad. Said Apple was cracking down on them doing it. They were very nice and apologetic about it but bottom line is I had no luck.
    Jeff
     

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