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CTV App stopped working - no videos

Discussion in 'iPad Help' started by ElWoppo, Aug 11, 2012.

  1. ElWoppo
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    ElWoppo iPF Noob

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    I've used this app frequently for about a year. Suddenly the videos stopped loading. The app loads fully but the videos will not play.... Just a spinning ball and the word "loading". I've tried closing all apps running in the background and I've done a reboot as well. Still no luck. My OS is up-to-date but my iPad is 1st Generation.

    Anyone else with this issue? Any advice?

    Thanks!
  2. skimonkey
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    skimonkey Administrator Staff Member

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    Hi there...

    -I just deleted your other post which was a duplicate of this message. Please do not do this as it is against forum rules. We want to keep topics to one thread to make it easier for members to follow the discussion and assist as needed. This cannot be done when there are multiple threads present.
  3. scifan57
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    scifan57 Super Moderator Staff Member

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    I just tried the app to check, and it works fine for me.

    Have you input your province and city? The app won't work properly until you do.
    Last edited: Aug 11, 2012
  4. ElWoppo
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    ElWoppo iPF Noob

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    Thanks for the info. I have inputted my province/city correctly but still no luck for me.
  5. ElWoppo
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    ElWoppo iPF Noob

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    Thanks! Your location tip helped me... Figured out my IP address appeared to be in the US. Rebooted my modem and got a Canadian address. Now the CTV app works. Thanks for your help!

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