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could not sign in facetime - new Ipad2

Discussion in 'iPad 2 Forum' started by wareagle1999, Apr 14, 2011.

  1. wareagle1999
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    wareagle1999 iPF Novice

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    Hi, my name is Craig, new to this forum. I have a new IPad 2 I just bought. My wife and I both have iPhone 4. We always use the FaceTime, and I want to on this device also. When I attempt to log in to FaceTime on my iPad it gives me the error "could not sign in facetime ". I've tried everything I can think of. Anyone have this problem or know a solution? Thanks all
  2. wytey
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    wytey iPad Junkie

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    Just checking, but are you using a different FaceTime address to your iPhone?
    Last edited: Apr 14, 2011
  3. wareagle1999
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    wareagle1999 iPF Novice

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    Hey, actually I believe I'm signed in on my iPhone with the same email. Should I be creating a new user account for this iPad also, or is there somewhere I can add multiple items to the same acct? My wife's phone is on that account also, no problems there, I think it's because it has the phone numbers to link it, but obviously I don't have a phone number for this iPad, so I'm lost. Just figured once I signed in it would direct me on what to do from that point,k but I couldn't get past the sign in screen....
  4. wytey
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    wytey iPad Junkie

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    You need to use different email address for each device for FaceTime to work

    For example

    wytey.co.uk is my domain

    iPad@wytey.co.UK for iPad, iPhone@wytey.co.UK for iPhone FaceTime will work

    123@wytey.co.UK for iPad, 123@wytey.co.uk for iPhone will not work

    Hope that helps
    Last edited: Apr 14, 2011
  5. SweetPoison
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    SweetPoison iPad Legend

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    Hi Craig! Welcome! I am going to delete your other duplicate thread ~ as this one seems to be more informative.:)
  6. wareagle1999
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    wareagle1999 iPF Novice

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    Thanks for the suggestion, but no luck. I actually tried that yesterday and even tried a new one just now, still didn't work.
  7. wareagle1999
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    wareagle1999 iPF Novice

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    Thanks!
  8. wytey
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    wytey iPad Junkie

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    If you have a apple store near by, let the apple store.... Um forgot what they call themselves.... Genius bar? Set it up for you
  9. wareagle1999
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    wareagle1999 iPF Novice

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    No such luck, closest one is like 2 hrs away, oh well I'll figure it out eventually
    Thanks!
  10. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    Have you logged out from FaceTime completely under Settings->FaceTime, then reopened FaceTime and setup a new account?
  11. wareagle1999
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    wareagle1999 iPF Novice

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    Yeah, tried that unfortunately. I was looking on the net and there was a post, seemed to suggest that possibly has something to do with my wifi. Have no problems with anything else though.
  12. wareagle1999
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    wareagle1999 iPF Novice

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    Update 4.3.2 fixed this this morning. Thanks everyone!
  13. SweetPoison
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    SweetPoison iPad Legend

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  14. Ncaissie
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    Ncaissie iPad Enthusiast

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    I would make sure you are logged out completely on your phone like stated above through the settings/facetime.
  15. Ncaissie
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    Ncaissie iPad Enthusiast

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    never mind.

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