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Debbiesuew

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I was going along entering all my friends and family and then it stopped. It would allow me to enter the data but would not allow me to hit done. Any ideas?
;)
 

twerppoet

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And if that does not work power it off and on. Hold down the power button until the red slider shows, slide it. Wait a few seconds after it's completely off, then press the power button for about 3 seconds to turn it back on.

And if that does not work, do a soft reset.

Hold down the power and home button until the apple logo appears; 10 to 15 seconds. Wait for it to finish rebooting. It will take a few minutes.

If that does not work, call Apple tech support.
 
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D

Debbiesuew

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Thanks for the help

Tech support is clueless about why it's doing what it's doing. They are supposed to get back with me. . .shutting it down completely for now is the only way it works. Thanks for your help.
 

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