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Contacts App "freezing" when deleting data

Discussion in 'iPad General Discussions' started by lcmcmahon, Apr 9, 2011.

  1. lcmcmahon
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    lcmcmahon iPF Noob

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    Anyone else having issues with the Contacts app freezing after deleting one or more entries?

    In moving from my 1st gen iPad to the iPad2, I noticed a number of duplicate contacts. While deleting these, the Contacts app froze repeatedly. I had to return to "home" and either wait a couple of minutes or launch another app and then return to the Contacts app to continue.

    In reading this forum, it sounds like the Contacts app may be a bit buggy; however, so far I've found the nits only annoying and not enough to avoid its use (which would be a huge problem).
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Before getting into complicated 'fixes' let's try something simple first...

    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!

    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    If this doesn't work, get back to us and we'll try some other 'solutions'

    Tim
    Scotland
  3. lcmcmahon
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    lcmcmahon iPF Noob

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    Thanks. I did all of that. Just mainly wanted verification that it was a general issue. Some additional searching told me it is.

    Noticed your location. Makes me wistful.... We're long overdue for a visit there to see family and relax. No better place for the latter. :)
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    And surprisingly today the sun is shining. I hope you are able to come back soon.

    Tim
  5. iVan
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    iVan iPad Ninja

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    My Contacts app also has freezing issues and has for quite some time. Yes, Tim, I do all the maintenance refreshing regularly. Every time I add a new contact it refuses to record them. I have to do a systems boot up at each contact. There's definitely something wrong there...

    It's rather annoying to do that when I'm in front of the person I wish to add to the list.
  6. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    I honestly don't know what can be causing this. I have an iPad1 with iOS 4.2, no jail break and I simply can't recreate this problem. I can add and delete contacts- just done it now to be sure - without any problem.

    Has this always been an issue or has it started recently?

    Tim
  7. iVan
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    iVan iPad Ninja

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    Hmm! If my memory serves me right it goes back to around the first of the OS 4...
  8. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - as you can probably tell, I'm running out of ideas. I found this old thread where the poster suggested that the sync operation sometimes messes up Contacts and causes this problem. His solution was to add a contact and then resynch to force iTunes to update the contact list.

    See

    http://www.ipadforums.net/ipad-hacking/4422-contacts-app-crashing-when-trying-add-contacts-edit.html

    Tim
  9. iVan
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    iVan iPad Ninja

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    Thanks, I just might try that when I get the time...:)

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