Contact Information Disappears

Discussion in 'iPad 3 Forum' started by Ebony, Dec 15, 2014.

  1. Ebony

    Ebony
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    I have an iPad 3 32GB. V 8.1.2
    My contact information suddenly disappeared. When I shut my iPad down and turn on again and open Contacts I can see my contact information for a millisecond then they disappear. Any ideas what is happening?
     
  2. J. A.

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    No idea what is happening, but a here's suggestion that might help: reset your iPad. Press and hold Home and Power button until the Apple logo appears, let go of both. The iPad will power up on it's own.
     
  3. giradman

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    If the 'Reset' does not help and I'm assuming that you are talking about the native 'Contacts' app, let us know if you have iCloud activated and the sync settings for your contacts, etc. Dave :)
     
  4. Ebony

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    Will this reset cause all my installed APPS to be removed? What happens to the installed data after reset?
     
    #4 Ebony, Dec 15, 2014
    Last edited: Dec 15, 2014
  5. twerppoet

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    No. The reset described will not delete anything. Think of it as restarting the iPad with a kick in the seat; just to get it's attention.
     
  6. Ebony

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    The reset did not help,
     
  7. Ebony

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    iCloud is activated. What do you mean by Sync settings for my contacts?
     
  8. scifan57

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    Please keep all your posts on this topics to this thread only. I've deleted your other post on this topic as posting in more than one thread about the same topic can fragment any resulting responses making it hard to follow the topic. It's also against forum rules.
     
  9. twerppoet

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    If you are using iCloud to sync your Contacts, go to icloud.com on a computer to make sure your contacts are there. Make sure they are all there, and up to date.

    If they are, you can go to Settings > iCloud and turn off your Contacts. Tell it yes when it asks if you want to delete the local contacts. Visit the Contacts app to make sure they are gone and the app opens. Then go back to iCloud Settings and turn the Contacts back on.

    This forces the contact database to download from iCloud again, giving you a clean and hopefully uncorrupted database.

    I emphasis, only do this if your contacts are present and correct at icloud.com. If you sync your contacts with a different service it won't do anything. If you are not syncing them at all, you'll lose them all.
     
  10. J. A.

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    With iOS 8.1.2 installed, you're also able to visit iCloud in Safari on your iPad. All you have to do is request the desktop site.
     
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