Contact details lost

Discussion in 'iPad Help' started by Johnny8718, Oct 21, 2011.

  1. Johnny8718
    Offline

    Johnny8718 iPF Novice

    Joined:
    Sep 27, 2011
    Messages:
    12
    Thanks Received:
    1
    Trophy Points:
    0
    Ratings:
    +1 / 0
    Hi All.

    Yet more IOS5 issues. Since updating the iPad and iPhone, all of my contacts have synced to the iPad but although they are all listed, the are no actual details saved against the names now in the iPad address book/contacts app.

    Any ideas as to what I may have done wrong?

    Cheers, John.
  2. Geebee
    Offline

    Geebee iPF Noob

    Joined:
    Mar 9, 2011
    Messages:
    8
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    New jersey
    Ratings:
    +0 / 0
    I have the exact same problem. Can anyone tell me how together the comtact details back to my contact list without having to enter each person's data manually?
    Thanks for your help.
    Geebee2
  3. twerppoet
    Offline

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,181
    Thanks Received:
    1,941
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,140 / 1
    What service/account type are you syncing with, and are they correct there?
  4. Johnny8718
    Offline

    Johnny8718 iPF Novice

    Joined:
    Sep 27, 2011
    Messages:
    12
    Thanks Received:
    1
    Trophy Points:
    0
    Ratings:
    +1 / 0
    ?????????

    I'm syncing with iTunes and the iCloud.
  5. twerppoet
    Offline

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,181
    Thanks Received:
    1,941
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,140 / 1
    Have you set up any kind of syncing in the Info tab in iTunes (sync with a contact manager on the computer), or is it just iCloud?

    Have you every synced your contacts with any service other than iCloud?

    Have you gone to icloud.com on a desktop to see if the information is there?

    And have you done a backup/sync with iTunes since you lost the contact information? If not, then don't. You may be able tot get it back from the backup if it was done before the iOS 5 update.

    I have no idea why you lost the details, and I'm not holding out much hope here. I just want to make sure I know exactly what's going on, just in case there is a way to recover the information.

Share This Page