Connection Issues

Discussion in 'iPad Help' started by kshea, Jul 14, 2011.

  1. kshea

    kshea iPF Noob

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    Far too often, when I try to access You Tube and Safari from my iPad, I get the message that the connection can not be made. This has been happening since I bought my iPad in December '10. I am usually at home at the time where I am just using my home network. Several times, just for kicks, I will get on my laptop to see if there are issues there, but nope, it connects just fine. I always have a full network signal when I get these messages. Generally, upon receiving the message, I go to my system settings and check my network settings where everything looks a-ok. Most of the time just after going in there to check all of that info, I will have success at getting connected. Seems odd that just checking the settings would somehow turn a light back on in the iPad brain to make the connection again. But I certainly do not want to have to do this every time I want to connect to You Tube or Safari. If there is any insight into this problem from anyone in IPad Forum Land, I would really appreciate it. Thanks.
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
     
  3. jmeyer8152

    jmeyer8152 iPF Noob

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    In my experience, when this has happened to me I noticed that I had just switched from Wi-FI to 3G or vice versa. When that happens, the iPad takes a little time to decide to actually make this change. I used to check the same things that you did and noticed the same behavior. My suggestion is, the next time this happens to you, just wait a few minutes and see if the problem goes away. You will still have to acknowledge the error messages (there might be 2 or 3) but then you should connect just fine.

    If your behavior is different, let me know.

    Regards,

    John
     

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