Charged for free apps

Discussion in 'iPad Apps' started by sceadugenga, Apr 6, 2013.

  1. sceadugenga
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    sceadugenga iPF Novice

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    Every now and then appsgonefree charges me for a "free" app.
    At first I thought the offer may have expired but I watch it now and every so often it sneaks $1.99 or 99 cents out of my account.
  2. scifan57
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    scifan57 Super Moderator Staff Member

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    Have you contacted Apple to contest those charges?
  3. col.bris
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    col.bris Administrator Staff Member

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    It may be charges for purchases inside the free app
  4. sceadugenga
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    sceadugenga iPF Novice

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    Not really, the last was a barcode scanner which I've only had a couple of practices with to see how it worked and I'll probably delete it.
    Complaining to Apple or iTunes or any other big operation is serious hard work, I probably spent half an hour looking for a genuine contacts number.
  5. twerppoet
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    twerppoet iPad Legend

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    For the most part you end up initiating iTunes support with an email.
    https://expresslane.apple.com/Issues.action

    Though you can try these numbers.
    Apple - How to Contact Us

    Hold in mind that iTunes Support is free; but Technical Support is a premium service only available for your first 90 days after a purchase; unless you also purchased the AppleCare+ package which extends it to two years. (may very by country)
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