Cellular Plan Not Recognized

Discussion in 'iPad Help' started by thomasgs, Oct 6, 2011.

  1. thomasgs
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    thomasgs iPF Noob

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    Have a Verizon cellular plan that worked fine for 2 months. I let it lapse for a month, and now renewed it for 1000mb. My Cellular Data Account in Settings shows, " 0 mb used / 1000 mb left for 28 days until 11-2-11, and my credit card charge was acknowledged. That was several days ago.

    When I try to access internet, message is "There is no data remaining on your current plan..........." / "Cannot open page because it is not connected to the internet..........". My Cellular Data in Settings is on. I have rebooted the Ipad several times. Internet loads fine when on Wifi.

    Help appreciated on how to get this fixed.
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    A couple of Members have had a similar problem; the solution was to contact Verizon, it seems as though it's a problem at their end.

    Tim
  3. thomasgs
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    thomasgs iPF Noob

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    Thanks, I did that, and once I got through their phone maze and to the right person, the problem was solved. It seems a system update at Verizon wiped out the payment records of quie a few Ipad users rendering their subscription useless.

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