Can't update software now black iTunes screen help!

Discussion in 'iPad Help' started by Lisajo, Dec 23, 2010.

  1. Lisajo

    Lisajo iPF Novice

    Joined:
    Dec 12, 2010
    Messages:
    17
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    UK
    Ratings:
    +0 / 0
    I am trying to update my iPad but iTunes came up saying cannot update due to unknown error. Now the iPad is on the black screen with the iTunes icon and I can't get it to do anything. Have tried home and sleep buttons got the apple and then back to the black screen.

    Any ideas what I can do before I cry!
     
  2. tasha95

    tasha95 iPF Noob

    Joined:
    Dec 24, 2010
    Messages:
    2
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    I've got exactly the same problem- I'm missing drivers, whatever they are, so the software update can't be completed, so all I have is the black screen, too.

    I'm taking mine into my nearest Apple shop, which I've done before when I had a similar problem with my iPod touch, and I get them to restore it to factory settings. It's worked before with the iTouch, and then you just have to sync it with your library when you get back to get the content back on.

    Hope that helps :)
     

Share This Page

Search tags for this page
apple ipad itunes and black screen
,

apple update problems black screen itunes

,

black screen with itunes icon on ipad

,

ipad black screan with itunes icon

,

ipad black screen itunes

,

ipad black screen with itunes circle

,
ipad black screen with itunes icon
,

ipad with black screen and itunes symbol

,

upgraded software on ipad, screen black

,

what to do when you get a itunes update black screen on ipad