Can't Read Entire Email Messages

Discussion in 'iPad General Discussions' started by mjspotziii, Nov 12, 2010.

  1. mjspotziii
    Offline

    mjspotziii iPF Noob

    Joined:
    Nov 12, 2010
    Messages:
    3
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Edgewater, MD
    Ratings:
    +0 / 0
    I bought my wife an iPad which she wanted primarily for email and Internet access. We took it to an Apple store to have a tech rep set it up, including access to our email account.

    The window area that is provided for viewing emails does not show the entire email message. Nor can one scroll down to see that part of the email that is below the bottom of the area provided.

    The tech rep said that it was probably a problem with the ISP which is either RCN or Starpower (not sure which). I don't believe that since we have no trouble viewing emails using our computer.

    Surely, we cannot be the only ones who have experienced this problem. Does anyone have a solution, suggestion, recommendation?
    Many thanks in advance for your help.
  2. gentlefury
    Offline

    gentlefury iPad Guru

    Joined:
    Mar 15, 2010
    Messages:
    2,623
    Thanks Received:
    7
    Trophy Points:
    0
    Ratings:
    +7 / 0
    I only use GMail and they don't truncate messages. I would check with either you ISP or check your webmail settings as it is obviously not sending entire messages. Mine works perfectly just so you know there is nothing wrong with the iPad or the mail app.
  3. iPadCharlie
    Offline

    iPadCharlie iPad Super Guru

    Joined:
    Jun 19, 2010
    Messages:
    4,239
    Thanks Received:
    7
    Trophy Points:
    0
    Ratings:
    +7 / 0
    Scroll in the window with 2 fingers!

    Find a new "tech rep"!
  4. mjspotziii
    Offline

    mjspotziii iPF Noob

    Joined:
    Nov 12, 2010
    Messages:
    3
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Edgewater, MD
    Ratings:
    +0 / 0
    Thanks to 1991-C4. Scrolling with two fingers works!
    Also thanks to gentlefury for the info.
  5. jackmahon
    Offline

    jackmahon iPF Noob

    Joined:
    Nov 16, 2010
    Messages:
    6
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Message too long

    Sometimes certain messages come through not allowing the entire thing not to be seen in the window. Scroll to the bottom of the screen and many times it will ask if you want to load the additional part of the message not visible.
    :)
  6. mjspotziii
    Offline

    mjspotziii iPF Noob

    Joined:
    Nov 12, 2010
    Messages:
    3
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Edgewater, MD
    Ratings:
    +0 / 0
    Thanks to jackmahon for the additional info.
  7. gentlefury
    Offline

    gentlefury iPad Guru

    Joined:
    Mar 15, 2010
    Messages:
    2,623
    Thanks Received:
    7
    Trophy Points:
    0
    Ratings:
    +7 / 0
    So that means your using webmail. If you set up your mail thru the mail app you will be much better off.
  8. Antony Tran
    Offline

    Antony Tran iPF Noob

    Joined:
    Dec 11, 2010
    Messages:
    1
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Hanoi
    Ratings:
    +0 / 0

    I use Google Apps and I've face the same problem with you! :mad: Finally found out the reason is adding my acc with MS EXCHANGE full options (mail + calendar + contact).

    This is my solution:):

    1. Remove all your accounts.

    2. Add the first account with option OTHER and configure it with IMAP, for the email purpose.

    3. Add again this account with option MS EXCHANGE, but this time only choose CONTACs + CALENDARs

    So, you have an account with full email, calendar & contact but EMAIL work perfect! If u want more acc, do the same.

Share This Page

Search tags for this page
can ipad email messages get jammed i cant read email messages
,

can't read email on ipad

,
can't read email on my ipad
,
can't read emails on ipad
,
cannot read email from ipad
,
cannot read email on ipad
,
cannot read emails on ipad 3
,
cannot view d2l email message on ipad
,
cant read email on ipad
,
cant read message in ipademail
,
cant read my email on ipad
,
cant read my emails on the ipad
,
e mail scrolling issues
,
excite webmail ipad
,
i can't read email message ipad
,
i can't see email text on my ipad
,
i cant read my mail on my ipad
,
ipad cant read some words
,
ipad mini email cannot see full
,

why cant i read my email on my ipad