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Can't login with apple id

Discussion in 'New Member Introductions - Site Assistance' started by bodonovan9, Dec 23, 2011.

  1. bodonovan9
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    bodonovan9 iPF Noob

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    Please help , just got a new iPad and when I'm setting up IMessage or FaceTime etc Im getting an error message saying iMessage connection error please check network settings , everything works fine on my iPhone but not with iPad
  2. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    Regarding your question are you within range of a wifi connection? FaceTime will only work over wifi, whereas iMessage will work over 3G and wifi on your iPad. Check to see if you can open Safari to see if you can get Internet.
    http://www.apple.com/ios/features.html#imessage<br /><br />A
    http://www.apple.com/ipad/built-in-apps/facetime.html

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    A very informative thread from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Sent from my iPad using iPF
  3. fastslasha
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    fastslasha iPF Noob

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    I am having same issues trying to setup my iPad 2 wifi only. Yes Internet works on my wifi. I also can't get my iPad to show up in Find my iPhone. And I can't get automatic downloads switches to stay in on position on my iPad. Please help.
  4. leelai
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    leelai Administrator Staff Member

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    Give these steps are try and see how you go -
    Do the four finger swipe up or double press the home button to reveal your multi task bar along the bottom. It will show all the apps that you have opened at one time or another. Long press the app until it jiggles and a red minus sign will appear above it. Press the minus sign, this will close the app, not delete it. It's also a good idea to close all these apps, as it helps the iPad run smoothly, I do mine every night. Check and see if it is operating now, if not a restart is in order.

    Restart: Press and hold the power off button, the one at the top right. You will see a slide appear to power off, slide this and the screen will go dark and a Whirly will appear. When the Whirly disappears your iPad is now off. Press the power button again until the Apple logo appears, this will take a few seconds and your iPad will start again. You should restart your iPad occasionally also as it will keep it running smoothly. Now see if it is operating. If not a reset is the next step.

    Reset: Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. This is a reset.

    When an App or your iPad begin to behave strangely these are the first steps you should do to rectify it. Let us know how you go, good luck!!

    Sent from my iPad using iPF
  5. fastslasha
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    fastslasha iPF Noob

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    Thank you , Leelai for the help. However these steps did not work to solve my issues. I am still trying to troubleshoot. Once again, thank you.
  6. ChristinaClose
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    ChristinaClose iPF Noob

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    Hi there. I got my iPad for Christmas and upgraded to IOS5 yesterday and have the same network error message with iMessage. I restarted and reset my iPad as you suggested, but no success signing in with my Apple ID. Rest of my Internet access works fine.

    What are my next options?
  7. fastslasha
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    fastslasha iPF Noob

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    Fixes problems

    As you know I had a similar problem, so I ended up calling apple support. They diagnosed and repaired my problem in ten minutes! It ended up being a wrong DNS address configured in my wifi network settings. I can't say that is your problem but it might be. Just go to apple support web page and set up a time for them to call you and your problem will be fixed in no time!
  8. greeniz
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    greeniz iPF Noob

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    I couldn't agree more. Everything else works fine I get the same network error message with iMessage. I've restored and updated.
  9. Jackbauer27
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    Jackbauer27 iPF Noob

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    Hi you need to change your network DNS settings. Go to settings, wifi, then tap the blue arrow on your wifi provider, then change the DNS settings to 8.8.4.4

    That should sort the problem. Worked for me. Let me know how you get on
  10. greeniz
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    greeniz iPF Noob

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    Actually, I changed the DNS number to 8.8.8.8 and it works flawlessly! Figured it out a few days after I posted my original post on here. Months later and its all good. Thanks though :)
    • Like Like x 1
  11. twerppoet
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    twerppoet iPad Legend

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    Thanks for letting us know.

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