cant get mail from second account!

Discussion in 'iPad Help' started by Jkup2, Jul 13, 2011.

  1. Jkup2
    Offline

    Jkup2 iPF Noob

    Joined:
    Feb 26, 2011
    Messages:
    4
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Illinois
    Ratings:
    +0 / 0
    Can someone help me??. I have rebooted my ipad 1, deleted and recreated my exchange mailbox 3 times(all my associated folders exist,etc..so the account is created correctly)..but it wont load any emails to this exchange account. I get them fine thru outlook on my office laptop and thru webmail (on this ipad and on my other pcs) but all of a sudden Monday, mid afternoon, i stopped getting mail to this mail account on my ipad. I have another mail box( comcast ) set up and that works fine, but my exchange one just spins and spins connecting and then eventually comes up with the error box that says, "cannot get mail, connection to server failed".
    I have att 3G cellular service, all power bars are showing...the flower turns and turns. I have an active subscription for service. when at home i use my wifi thru comcast and this mail box does not work either.
    My office IT person has gone thru all settings with me and all is well there. Hes perplexed as well. Im pulling my hair out!! Please any help is appreciated:)
  2. twerppoet
    Offline

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,234
    Thanks Received:
    1,960
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,179 / 1
    This is a long shot, but some exchange servers are set to allow only one external connection at a time. Try shutting down your laptop or anything else that you have set up for the account and try again.

    If that works, talk to the IT guy again and see if he can set the server to allow multiple connections.
  3. Jkup2
    Offline

    Jkup2 iPF Noob

    Joined:
    Feb 26, 2011
    Messages:
    4
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Illinois
    Ratings:
    +0 / 0
    Thanks , I have done all that, and nada. The funny thing is that I can send mail out on that account, but cannot get any. All folders are in place. before this all started (or stopped), I had to change my signature for my office email and after that this all occurred. Could that cause this..do you think?? And any remedies?? Re syching to iTunes??
  4. twerppoet
    Offline

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,234
    Thanks Received:
    1,960
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,179 / 1
    When you changed the signature, is it possible you also changes the account's setting (at the office) to allow RTF formatted emails? This would have been a natural thing for you to do if you tried to add color or other formatting to the new sig.
  5. TheEventNut
    Offline

    TheEventNut iPF Noob

    Joined:
    Jul 19, 2011
    Messages:
    1
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Interesting. I'm experiencing the opposite. I can receive but can't send from 2nd account. No matter who I try to send to, it reads "e-mail rejected by server." can anyone please help? thank you!

Share This Page

Search tags for this page

2nd exchange account will not connect on ipad

,
cant find second email account on my ipad
,
cant see 1 email account on my ipad
,
cant see second email account in iphone
,
how do i access a second email account on my ipad
,
how do i access the inbox to a second email account on the ipad
,
how do i get my second email box to show on my ipad
,
how to check 2nd email from ipad
,
how to get 2nd acct mail on ipad air
,
i can send emails to my mailboxes but i cant get them out. help
,
i cant set up my 2nd email account on my iphone why? yahoo
,
i have added my email, but i cannot get my email on my ipad
,
ipad email connection to the server failed clock spins
,
ipad mial account showing folders on 2nd mail account
,
only one mail account shows up on ipad
,
why can't i add a second mailbox toy iphone
,

why can't i add a yahoo mailbox to my ipad?

,

why does email from my second account on my iphone show up in my main inbox too?

,

why does my ipad say this mailbox cannot be created with this server

,
why won't my second email account show up on iphone