Can't download free apps or update current ones

Discussion in 'iPad Help' started by JoshuaMoore, Nov 12, 2012.

  1. JoshuaMoore

    JoshuaMoore
    Expand Collapse
    iPF Novice

    Joined:
    Nov 1, 2012
    Messages:
    26
    Thanks Received:
    0
    Ok so I have a debit card on file. Usually i'm fine with downloading and usually the only time I have this problem is when I don't have any money on the card or the balance goes in the negative. It seems silly that I need money on my card to download a free app or even update an old one but it is what it is. The problem I'm having right now is I can't download any free app or update old ones even though I have money on the card. I have $2.85 on my card, not much mind you but its still something. My bank account already takes pending transactions into account and I still am left with a balance of 2.85, so whats the problem? When I try it says "sign in required". Once I give it my password it comes up in red and says "There's a billing problem with a previous purchase, please update your payment method. I put the right info back in and it says the" payment method was declined. Please enter another payment method. " I'm not trying to buy anything! It won't even tell me what the payment issue is. Please help
     
  2. ewoodson

    ewoodson
    Expand Collapse
    iPF Noob

    Joined:
    Apr 10, 2012
    Messages:
    8
    Thanks Received:
    0
    Try changing the address you have on file. We had this issue and the person adjusted the address by adding a period and it worked just fine.
     

Share This Page



Search tags for this page
billing problem with previous purchase ipad
,
cant update app problem with previous purchease
,
how to update apps with billing problem
,
ipad billing problem with previous purchase
,
ipad problem with previous purchase
,

there is a billing problem with a previous purchase ipad

,
there is a billing problem with a previous purchase iphone
,
there is a billing problem with a previous purchase please update your payment m
,
there was a problem with my previous purchase and i cant download apps
,
why i cannot download apps on ipad problem with previous purchase