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cant add gmail account to ipad2

Discussion in 'iPad Help' started by narcosis73, May 22, 2011.

  1. narcosis73
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    narcosis73 iPF Noob

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    have tried everything but when i try to add my gmail account to my ipad2 it says the username and password are wrong even though i can sign in with the same username and password on my main computer i have tried adding manually and through exchange but still wont work any ideas?
    Last edited: May 22, 2011
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    There are a couple of possibilities, so let's try the easy stuff first. Several Members have had this problem and, on a number of occasions, the solution was simply that, by default, the iPad capitalises the first letter of what it thinks is a new sentence. So, if your password is all lower-case, check carefully as you type it in that the iPad isn't automatically setting the first letter to a capital. If it is, then backspace and cancel the Shift key before typing the first letter.

    If it's not that problem, get back to us; we have some more ideas!! But, as I said, let's try the easy stuff first...

    Good Luck

    Tim
  3. narcosis73
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    narcosis73 iPF Noob

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    thanks for your reply have done that and still saying its incorrect
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Is 'Settings', 'General', 'Restrictions', 'Accounts' set to 'Off'?

    If it's 'On' this will prevent you from adding a new email account.

    Don't worry - plenty more ideas if that one doesn't work....

    Wow - it's windy up here in the NE of Scotland, hope it's not too bad with you...

    Tim

    Aargh - it should be 'On' - ie. allow changes...typo
  5. narcosis73
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    narcosis73 iPF Noob

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    they are set to off and cant seem to set them to on maybe it just me
  6. twerppoet
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    twerppoet iPad Legend

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  7. narcosis73
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    narcosis73 iPF Noob

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    have tried always putting in the full address and have tried to add it through exchange still no luck
  8. twerppoet
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    twerppoet iPad Legend

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    I'm out of good ideas. Next.
  9. udonthaveasoul
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    udonthaveasoul iPF Noob

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    This might help

    I had a similar problem when i tried to help my brother submitting gmail account to his ipad2 this morning
    I went crazy cause there was nothing wrong with anything but it just kept saying 'wrong password'
    I tried his gmail account to my iphone there and what the hell it didn't work on my iphone neither
    I came to think that this could be a network problem so i turned my iphone's hot spot on and hooked his ipad to it
    And guess what it worked
    This may sound strange though the problem was the name of the AP
    I changed my brother's AP name which was consisted with alphabet, underbar and some numbers to just alphabets
    Try this
  10. twerppoet
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    twerppoet iPad Legend

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    Ok, it late at night for me, so I'm probably just slow. What is the AP name?
  11. udonthaveasoul
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    udonthaveasoul iPF Noob

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    I meant the name of the router you are using
    Try hotspot or tethering connection if you got smartphone
  12. twerppoet
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    twerppoet iPad Legend

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    Thanks.
  13. Tallscots
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    Tallscots iPF Noob

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    Had the same issue with my parents IPAD2

    Found that gmail seems to lock the account if it is accessed to frequently via the IMAP client.

    Had to got to gmail\captcha to unlock account

    now all ok

    question

    how do you increase the polling time for the mail app via IMAP?

    Cheers
  14. twerppoet
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    twerppoet iPad Legend

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    IMAP accounts are normally set up to Push. That means the server controls when email is pushed to the iPad. You can't set an interval for this, because it's instant.

    However you can turn Push off, either for all mail or a single account.

    You do this under Settings > Mail, Contacts, Calendars > Fetch new Data. The Push on off switch turns off push for all accounts. This leaves you with the timed Fetch, which is also set here. The options are 15 min, 30 min, 1 hr, or manual. Manual will only fetch mail when you open the Mail app, or tap update when the Mail app is open.

    If you want to select between Push or Fetch for an individual account tap the Advanced option. Not all account types offer Push as an option.
  15. ICreateParanoia
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    ICreateParanoia iPF Noob

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    Have you considered generating a new application password. Google uses a two-step verification system that most devices do not support, if you go into your account settings for your google mail account, you should have listed the different authorities given to devices. i.e. iphone, outlook, etc. once you generate the new App password, use that temp pass and put it on for your log in credentials on your ipad, do it quick cause sometimes they time out
  16. joeyteel
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    joeyteel iPad Fan

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    Actually, IMAP accounts don't use push, at least not in the sense you're thinking. They actually use a special IDLE command to keep the connection open to get instant notifications of new mail if the server supports it. The iPad's client actually does this badly as it will only use IDLE while it's open but falls back to polling (fetch) mode when the client is closed. If the mail app is closed or if the server doesn't support IDLE it uses the normal fetch settings.

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