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Can't access UK iTunes store

Discussion in 'iPad General Discussions' started by Gtatler, Apr 27, 2013.

  1. Gtatler
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    Gtatler iPad Fan

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    For the last 2 days I have been unable to download apps.


    Anyone know if there is a problem ?

    Sent from my iPad using iPF
    Last edited: Apr 27, 2013
  2. scifan57
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    scifan57 Super Moderator Staff Member

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    Have you checked out Settings>General>Restrictions, to see if installing apps is turned on? If it isn't, you won't be able to download any apps.

    image-357355467.jpg If it's turned on and you still can't download any apps, you may have accidentally switched to another AppStore.

    If so, here's the way to get back. Go to the AppStore home page and tap the featured button. Scroll to the bottom of the page and click on the button with your Apple ID.

    image-385013150.jpg.

    image-3337752640.jpg Tap the sign out button

    image-3416129229.jpg Tap the sign in button

    image-1475406096.jpg choose to sign in with an existing Apple ID

    If you are in the wrong AppStore, you will see a pop up and be given the choice to switch back to the correct AppStore. Choose that option and you should be able to download apps again.
  3. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    No problem here, I've downloaded two apps today.

    The Archangel
  4. Gtatler
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    Gtatler iPad Fan

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    Very strange. Restrictions were correctly set ss per your photo, but I did as suggested and signed out then back in again and all is now well. Cannot understand it, but thanks for your help scifan.

    Sent from my iPad using iPF
  5. scifan57
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    scifan57 Super Moderator Staff Member

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    I'm glad I could help and thanks for letting us know that the solution worked.

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