Can't access email

Discussion in 'iPad Help' started by epsamiljan, Apr 24, 2011.

  1. epsamiljan
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    epsamiljan iPF Noob

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    After successfully using ipad for 4 months, I cannot access email and I receive an error message that says
    "You cannot use email because your account is being used on another device"

    I send and receive email on my cox email and on my google account. Previously, I sent and received through the ipad email software with no problem. No new devices have been added.

    I can continue to access my gmail account through my internet connection but not through the email account.
  2. SweetPoison
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    SweetPoison iPad Legend

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    Welcome!


    Have you tried to resetting your iPad? Hold the power button and the home button down at the same time until the Apple logo pops up ~

    Then let it reboot.


    I am going to pop your thread over to iPad help.:)
  3. Mtnmedic
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    Mtnmedic iPad Junkie

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    Here: http://www.knowyourcell.com/apple/a..._if_your_ipad_cant_send_or_receive_email.html

    Go through it step-by-step.

    Michael "Spam, spam, bacon, eggs and spam. Hold the bacon and eggs." Sent from my iPad 2 using iPF
  4. epsamiljan
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    epsamiljan iPF Noob

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    Resolved the problem by rebooting. It's interesting that I would reboot as necessary on my imac but did not consider doing it on the ipad.
    Thanks for the suggestions.
  5. epsamiljan
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    epsamiljan iPF Noob

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    Resolved the problem by rebooting. It's interesting that I would reboot as necessary on my imac but did not consider doing it on the ipad.
    Thanks for the suggestions.

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