Cannot sync iPad with PC. 5 different error messages!

Discussion in 'iPad Help' started by shigaugi, Oct 1, 2011.

  1. shigaugi

    shigaugi iPF Noob

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    Whenever I try to sync the iPad with my PC (win XP) I get 5 different error messages, one after the other in this order:


    - SyncServer has encountered a problem and needs to close. We are sorry for the inconvenience.


    - MobileDeviceHelper has encountered a problem and needs to close. We are sorry for the inconvenience.


    - MobileBackup has encountered a problem and needs to close. We are sorry for the inconvenience.


    - MDCrashReportTool has encountered a problem and needs to close. We are sorry for the inconvenience.


    - iTunes could not back up the iPad because the backup session failed.


    And the iPad doesn't sync of course.
    I tried uninstalling and re-installing the latest version of iTunes (10.4.1.10), hard-reset of the iPad, reset sync history, installing older versions of iTunes. Nothing seems to work.


    Anyone can help?
    Thank you
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    Two questions..

    Is this a new problem, or have you encountered it before?
    Do you have a 32-bit or 64-bit version of Windows XP. There are incompatibilities with the 64-bit version.

    Tim
     
  3. shigaugi

    shigaugi iPF Noob

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    Hi Tim

    This is a new iPad, and it never got synced correctly even once.
    When I first attached it to the PC (32 bit), iTunes prompted that it needs to update, so I updated it to the latest version.
    And the problems started since.

    One thing to note:
    Even when the iPad is unplugged and I try to erase sync history, I get the SyncServer process termination error, so I guess the problem is within iTunes itself and not the iPad.

    Any suggestions?
     

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