Cannot log into imessages app

Discussion in 'iPad 2 Forum' started by Amethystium0818, May 10, 2012.

  1. Amethystium0818

    Amethystium0818 iPF Noob

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    Since its been long time since i have used this app, it is requiring me to login with my apple id and password to verify. But when i put password and click done it gives me back the same page saying login or create a new account (it is not saying username or password incorrect). I am updating applications and i used to login into icloud and it worked fine so why its not letting me login into the imessage application? I have also created security questions and answers as apple required me to do so. I dont think that would create any problem. Someone help me plz? Thanks!
     
  2. eKindom

    eKindom iPad Fan

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  3. skimonkey

    skimonkey Administrator Staff Member

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    Hi there!

    Have you tried to do the following?

    Do the first 2 steps first. Save step 3 as a last resort.

    1. Force the app to close?
    2. Try to restart your iPad?
    3. Try to do a soft reset?

    You can try this in order, if an app becomes funky.

    Force the app to quit by pushing the home button twice to bring up your multi-task bar. This will show all the apps that you have visited. By long pressing the app in question, it will begin to jiggle-press the red circle with the negative sign on the app. It will only quit the app and not delete. Than try to re-open the app and test out.

    If that doesn't work, restart the iPad by pressing the power switch down to power off.

    Third is to do a soft reset by holding the power switch and home button together until you see the apple logo. Hope that helps!
     

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