Cannot inatall or run itunes

Discussion in 'iTunes Forum' started by Tom March, Feb 4, 2014.

  1. Tom March
    Offline

    Tom March iPF Novice

    Joined:
    Apr 27, 2011
    Messages:
    66
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Gaithersburg MD
    Ratings:
    +0 / 0
    Tried downloading the update to itunes this morning. It failed to download completely so, as it suggested, I downloaded a complete download.

    When I did that, I get a message

    Service 'Apple mobile device'(Apple mobile device ) failed to start. Verify that you have sufficient privileges to start system services

    Abort. B. bretry. Ignore


    What do I do?
  2. J. A.
    Offline

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,225
    Thanks Received:
    3,048
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,647 / 3
    There seems to be a problem with the latest version for Windows.

    Remove all of these items in the following order:

    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support

    Restart your computer, and install iTunes.
  3. Tom March
    Offline

    Tom March iPF Novice

    Joined:
    Apr 27, 2011
    Messages:
    66
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Gaithersburg MD
    Ratings:
    +0 / 0
    Thanks.

    Doing that now.
  4. AQ_OC
    Offline

    AQ_OC Super Moderator Staff Member

    Joined:
    Apr 28, 2011
    Messages:
    6,418
    Thanks Received:
    430
    Trophy Points:
    83
    Location:
    SC
    Ratings:
    +430 / 0
    I've encountered this same problem. I assume if you remove all of that all of your iTunes data will be preserved, correct?
  5. willerz2
    Online

    willerz2 iPad Addict

    Joined:
    Feb 22, 2012
    Messages:
    1,257
    Thanks Received:
    227
    Trophy Points:
    63
    Location:
    New York
    Ratings:
    +237 / 0
    It's best to manually backup your backup into a different directory. The directory will more than likely not be touched, but it's just as a safety measure.
  6. J. A.
    Offline

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,225
    Thanks Received:
    3,048
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,647 / 3
    Last edited: Feb 4, 2014
    • Like Like x 1
  7. AQ_OC
    Offline

    AQ_OC Super Moderator Staff Member

    Joined:
    Apr 28, 2011
    Messages:
    6,418
    Thanks Received:
    430
    Trophy Points:
    83
    Location:
    SC
    Ratings:
    +430 / 0
    Yeah, I was going to do that anyway but I'd rather know what it is supposed to do.
  8. Tom March
    Offline

    Tom March iPF Novice

    Joined:
    Apr 27, 2011
    Messages:
    66
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Gaithersburg MD
    Ratings:
    +0 / 0
    O k.

    I deleted all those programs and re-installed them one by one (except Bonjour, which I still have to do)

    iTunes works fine now (well, as good as it ever did. It"s not a very stable program)

    Plus, having renamed me Windows Contacts folder to 'xxcontacts', my contacts sync is now correctly using the Windows Live Mail contacts folder.


    (I tried renaming the Contacts folder on my wife's machine but even though I renamed her Contacts folder, itunes is still attached to the old Windows Mail folder. Next step is to delete her Apple programs and re-install the Apple programs and see if it finds the Windows Live Mail contacts,
  9. J. A.
    Offline

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,225
    Thanks Received:
    3,048
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,647 / 3
    So you seem to have fixed two problems at once. :)
  10. AQ_OC
    Offline

    AQ_OC Super Moderator Staff Member

    Joined:
    Apr 28, 2011
    Messages:
    6,418
    Thanks Received:
    430
    Trophy Points:
    83
    Location:
    SC
    Ratings:
    +430 / 0
    I had some issues...one of the programs on the list didn't report itself as being uninstalled (after several tries). Then, I used the version of iTunes that I got with the automatic download, it left out Bonjour upon reinstalling. And it complained about that stating that sharing could not be done. So I uninstalled all of it again, went and got the download of iTunes (the install you get from itunes.com) and installed that. Then I had to turn Home Sharing back on before Bonjour would show up.
  11. Tom March
    Offline

    Tom March iPF Novice

    Joined:
    Apr 27, 2011
    Messages:
    66
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Gaithersburg MD
    Ratings:
    +0 / 0
    Spoke too soon.

    I still am not synced between Ipad/iPhone and Windows Live Mail Contact folder

Share This Page

Search tags for this page

itunes.com