Cannot connect to itune

Discussion in 'iPad Help' started by khe, Apr 6, 2012.

  1. khe

    khe
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    Help! A couple weeks ago, my apple ID disappeared, and was not able to find it from the support site, I create the same ID without any problem.
    Until, I tried to update my apps, I got "cannot connect to itnestore" error. Tr weird part is I can install new app with no problem
     
    #1 khe, Apr 6, 2012
    Last edited: Apr 6, 2012
  2. khe

    khe
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  3. twerppoet

    twerppoet
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    You can not re-create an old ID. You just created a new one. The old one still exists and your older apps are still associated with it. You will have to use that ID to sign into the App Store and update them, or buy them again.

    Contact Apple using the support link at the bottom of the store. They should be able to help you figure out the old ID and reset it's password.

    While it is rumored that Apple is working on the ability to combine accounts, this service is not yet available.
     

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