Camera not working!

Discussion in 'iPad 2 Forum' started by tomster, Jun 12, 2011.

  1. tomster
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    tomster iPF Novice

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    When I go into the camera app the lens won't open. Can anyone help me?
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Is this a new problem or has it happened before?

    If it's a new problem the best and easiest quick fix to most iPad problems is to power the iPad completely down by pressing and holding the Power button until the slider control appears and then accepting the offer to switch off, wait then until the screen goes completely blank and then power on again by pressing and holding the Power switch until the white Apple logo appears. The iPad will then power up. Most Members find this fixes a whole range of 'issues' with the iPad.

    Hope this helps but, if it doesn't, don't hesitate to get back in contact with us.

    Tim
  3. k7lvo
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    k7lvo iPad Fan

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    Mine is doing the same thing. It will only open a few times when first taken off the charger. I've completely closed all programs, reset the iPad, and reinitiallized and reinstalled everything with no results. Looks like a call to Apple is in order.
  4. indothai
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    indothai iPF Noob

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    I'm having a similar problem with the camera.... I am able to take a picture with the back camera, but once I switch to the front camera it will freeze.

    I tried turning it off and same problem.

    I tried hard reset and same problem.

    I tried reseting all and same problem.

    I tried restoring the firmware and same problem.

    Very very disappointed that this is happening for such an expensive product.
  5. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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  6. SaberOne
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    SaberOne iPad Fan

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    Good info link. I guess I'll just leave the camera be until Apple sorts it out. Reason No.86 why the iPad3 may not be right around the corner.
    Last edited: Jul 1, 2011
  7. preeti
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    preeti iPF Noob

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    How can I read free books on ipad
  8. k7lvo
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    k7lvo iPad Fan

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    This is only the rear camera, at least in my case. If I can get it work at all with the front camera and leave it there when I close it, it will usually open and run until I switch to the rear camera.

    I've put off calling because I'd really like to take it in in person and, hopefully, walk out with a replacement. The nearest Apple store is 300 miles away, but it looks like I'll be taking a trip that goes past a few. Does anybody know if they can/will move my apps/data from the old iPad to the new one?
  9. Ronfromcocoa
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    Ronfromcocoa iPF Novice

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    Camera lens locking up

    Someone please help. I have jiggled camera,,powered off /on etc etc etc and it still locks up. I am in Iraq and that isbwherebthe problem lies...
  10. tomster
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    tomster iPF Novice

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    Download iBooks from the app store
  11. k7lvo
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    k7lvo iPad Fan

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    I happened to be near an Apple store last Saturday afternoon. The first rep I walked near asked me if he could help me. I explained my problem, and that I didnt have any appointment because I hadn't planned to be in the area. He said "No problem" and fixed me up with a walk-in at the genius counter (they do everything on their iPhones in Apple stores...) and they were helping me within a few minutes. They asked permission to restore my iPad, and explained if that fixed the camera, it was software related, but if it was still inoperative they would replace the iPad. A half hour or so later I walked out with a new iPad - with a working camera. :)
  12. Ronfromcocoa
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    Ronfromcocoa iPF Novice

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    Camera freezing

    Thank you so much. I am going to send it back America this week to have it checked out ron in Iraq
  13. NKromberg
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    NKromberg iPF Noob

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    I just noticed my iPad camera is not working. The shutter will not open. I powered off and back on. Still not working. It had worked before.
  14. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum. As you see there have been a few problems with the camera. Have you tried a reset of your iPad? Hold the power off button, top right, and the home button down simultaneously. Keep holding them down and you will see the power off slide appear and disappear, wait until you see the apple logo appear before releasing the buttons. It will take a little more time for your iPad to restart. I hope this solves it for you. Let us know what happens. Good luck!!
  15. Chays
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    Chays iPad Enthusiast

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    This is the reason why we love apple. Hope South Africa gets the same customer services SOON!
  16. NKromberg
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    NKromberg iPF Noob

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    Update

    I tried the reset. The camera still does not work. I am going to stop by an Apple Store later today to see what they will do. Does anyone have any other suggestions?
  17. NKromberg
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    NKromberg iPF Noob

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    I tried the reset and the camera application still does now work. I tried the Facetime application and the front camera does come on. Does this help with additional information? Also, I can not get the video portion of the camera application to work.
  18. leelai
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    leelai Administrator Staff Member

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    Sorry no more thoughts here. Do a back up before you go to the apple store today, they will probably just swap it out.
  19. NKromberg
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    NKromberg iPF Noob

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    I did go by the Apple Store last night. The camera seemed to be working when I was at the store. Later on the forward facing camera is acting up differently. It seems to be going on and off. So, I am going to make another trip to the Apple store. I will keep an update here in case other people have the issue.
  20. leelai
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    leelai Administrator Staff Member

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    It's just never ending for you. Can I ask what Apple said to you? It's all very strange what is happening. That would be great if you could keep us updated on this. All the best!

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