Calendar Alert Issues with iOS 9.whatever

Discussion in 'iPad General Discussions' started by caq, Oct 1, 2015.

  1. caq

    caq
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    iPad Air with WiFi and Cellular
    Updates iOS

    Issue: Calendar Alerts issue since updating

    This is kind of confusing to explain. When you create an event for the calendar and try to set an alert it gives you get your default that you set for the first alert. Now, the first alert is set for the default, I have 2 days. Then I try to add a second alert for 1 day. The second alert of 1 day is switched to the first alert and the second alert is 2 days. This makes no sense.

    So, I switch the time for the second alert to 1 day and then try to set the first alert for 2 days. Now both alerts are 1 day. Try to change the first alert to 2 days again. They are both 2 days. Try to change second alert to 1 day and both are switched to 1 day. I can only have the two alerts 1 day or 2 days, not 2 days before and then 1 day before.

    Switched the first alert to 1 week. Both are now 1 week. Try to change the second alert to 1 day and they both change to 1 day. No matter what alert I want, both alerts have to be the same. What good os that?

    This is just an iPad Air issue. I have an iPhone 6S and it now has the same issue since updating.

    Please do not respond with the typical, swipe the app closed, turn the device off, etc. I have done all of that numerous times. This is a bug. Am I the only one wth this issue?

    Is there a fix you know will work, because turning the device off and closing the app and re-entering the event does not fix this issue. PleaseThanks.
     
  2. twerppoet

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    As near as I can tell, it simply won't let you set the alerts out of a reverse sequence. The first alert in the list needs to be the last one to go off (closest to the actual event time). When you create the second alert, it re-arrainges things so this is true. Every change after that can increase or decrease the gap between alerts, but can never reverse their order.

    I'm not sure if this is a bug, or just the way Apple decided to make it work from now on, keeping the lists in some kind of time order no matter what. Ideally, if that's what they want they should just keep swapping the alert order whenever you change one to be longer (or shorter) than the other. Changing both alerts is definitely unwanted behavior, a bug.

    As is, the workaround is straightforward. Just make sure the last alert you want to hear is the first in the list. As long as you keep the order, it lets you change them any way you want.

    So, you can have 1 day, then 2 days; but not 2 days, then 1 day.

    The actual order the alerts are listed in should make no difference in how the notifications work.


    I admit having the list in the same order as the sequence they go off makes more sense to me when I think about creating a alert list, but when I consider how I actually create alerts I almost always do the opposite. I create the alert that will warn me moments before the meeting, then maybe I'll create one earlier in the day, or week, to remind we to be preparing for the meeting.

    I suppose it's possible that Apple has data that shows that this is how most people do it, and so the've made it that way. No idea.

    You can let Apple know what you think here (play nice).

    Apple - iPad - Feedback

    But don't expect any feedback. They almost never respond to individuals in this venue. But you may be the one more person that pushes this issue to the top of the things-to-fix-soon list.
     
    #2 twerppoet, Oct 2, 2015
    Last edited: Oct 2, 2015
  3. twerppoet

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    Just tried playing with the alert times in Fantastical, as a comparison.

    It also plays a weird list order swap, sometimes; trying to keep the list in reverse order like Calendar. Other times it just leaves things alone. The rules seem to be more complicated than the Calendar app, or maybe the bug is just more complicated. It's like they want the same thing as the Calendar app, but instead of forcing the order by changing both alerts, they just give up and let you mess up the order when you confuse things too badly.

    It's a better solution than the Calendar app, since it never changes both alerts, just their list order.
     
  4. caq

    caq
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    The biggest issue is that if you decide to change an alert you then can only have one alert because affer that when you change the first alert from, say, 1 week to 2 days both alerts will be 2 days. If you then change the second alert so it is not 2 days like the first one and make it 1 day, both alets will be 1 day. You will not be able to create two alerts.

    I did some more Googling and found this is happening with other people and is a bug. It is disappointing that Apple did not check out the Calendar before releasing this iOS. They had an issue with the alerts before the release, but they were workable. Now you cannot use the alerts if you have to change them. I know that I really need to be reminded ahead of time for the events I put on my calendar and prefer a heads up a week ahead and rhen another a day or two ahead and would actually prefer to be able to set a third one 2 hrs.

    I though the quick turn around of 9.2 might fix it, but it didn't.
     
  5. twerppoet

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    I did not experience that at all. As long as I did not try to change the first alert to be sooner than the second alert, it worked. As long as I did not try to change the second alert to be later than the first alert, it worked.

    Another words, if I started out with alert one for 1 day and alert two for 2 days I can change alert 1 to anything up to 2 days without causing problems. Alert 2 could be changed to anything down to 1 day, without a problem.

    So, I could change alert one to be 6 hours if I wanted to, and alert 2 would stay at 2 days. Or I could change alert 2 to be 1 week, and not affect alert 1.

    Here's a quick chart I drew to help explain what I mean. As long as you don't try changing things so that Alert 2 is closer to the event time than Alert 1, then there are no problems. When you make a change that would make Alert 2 closer, then Calendar is altering other alert so that the order is preserved.

    ImageUploadedByTapatalk1443824828.883705.jpg

    The green arrows indicate the range of changes you can make to the alerts without changing the other alert.

    The red arrows indicate that when you try to change the alert past the other alert's settings, then both will change. A problem.

    Every example you listed in your first post followed the second result, in which Alert 1 would end up being further in time from the event's time than Alert 1.

    I'm hoping I'm making sense now.

    I'm not saying this is not a but. It is, as far as I'm concerned. If Apple want's alert 1 to always be close to the event, then the better thing to do would simply to change whatever alerts is closest to the event time. That's what they do when you add a second alert, and what they should keep doing.
     
  6. caq

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    Ok. I get it. First and second has nothing to do with the order the alarms will go off. The first alert will always be the closest to event time and the second alert to go off. The second alert will always be furthest from the time of the event and will go off first. If you do not do it that way when setting it up, it defaults to both alerts being the same time.

    So, if you see this happening you have to adjust the time of the second alert to be before the first alert or adjust the time of the first alert to be after the second alert. This is backwards because when setting the alerts it makes more sense that the first alert you set would be the first alert to go off. The second alert you set should be the second alert to go off. But Apple's way of thinking is first alert time (which is closest to the event) is the second alert to go off. The second alert you set will be the first alert to go off and must be further away from the time of the event than the first alert time you set.

    I don't know why they just don't let you set the alert times and then it will just adjust so the timing shows the first alert as the alert that goes off first and the second alert as the alert that goes off second. Much like alphabetizing a new contact in the contacts.

    So, people, remember the second alert in the calendar app is the first alert to go off. The first alert is the second alert to go off. If your alert settings change to both at the same time, you need to adjust one or the other to reflect the first alert to be closer to the event than the second alert so the second alert will go off first. Phew! They could just give you a warning that the alert times need to be adjusted so first alert is closer to event time and the second alert is further away from the event time before continuing instead of just making them the same and letting the error slip by. If you don't notice it, it could cause a problem.

    Thanks. I do believe it is a bug, if not it is definitely poor reasoning by the programmers. Maybe they were looking into a mirror when writing this code because it sure seems backwards.
     
  7. twerppoet

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    Yep. Now you've got it. Not that I think you should have to do it this way. There is no reason why the software can't just deal with it, one way or another.

    I agree with you about first alert, second alert order not making sense when I think about it; but in practice this is the order I set my alerts up. I almost always set an alert close to the event, think about it a bit, and set a second one to go off sooner so that I know to be prepared. So while it is not in the order I think of alerts, it is in the order that I tend to create them.

    Maybe this is common, and Apple has data to show this is how most people do it; so they decided to try and make Calendar reflect common usage.

    No idea.

    Still, I expect Apple will change things so Calendar handles things better in future updates. At least I hope they will. I don't care what order the alerts appear in the list, but changing the time of one alert should never change the time of the other.
     
  8. dancedog57

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    I have had this issue too. Now that I see what Apple has done it is simple ...but they have changed it and not told anyone. I have been using 1st and 2nd alerts for years in Calendar. It used to be that the "Alert" was the furthest from the event and the second alert was the one closest to the event. Now that has been reversed. No big problem, but why not tell people these things ?
    It seems every time there is an Apple update for any device they change things fundamentally and you are supposed to just magically know what the update is and how it now works. This is a classic example.
     
  9. twerppoet

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    If they had done it right, then there would have been no reason to announce anything. It's only a problem because it doesn't handle a subset of alert time changes the way most would expect. The list order change itself should have been trivial, and unimportant to most people.

    Which, of course, means some few people will probably engage in debate death matches over the proper order of alert lists. :)
     
  10. HuBbA444

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