Bypass configuration screen and unsupervise ipad

Discussion in 'iPad 4 Forum' started by Omar1357, Aug 9, 2015.

  1. Omar1357

    Omar1357
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    Please help I need to bypass and then unsupervise my iPad I bought it is supervised but I can't get in it to unsupervise it stuck at configuration screen where it asks me for user and password.

    I bought it it was working fine didn't have an iCloud I added mine then I went to reset it it tells me it is supervised and I need the password to get it in need help
     
  2. J. A.

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    It's not possible to bypass iCloud's activation lock. You need to contact the former owner to be able to remove it from Find my iPad. Everything else won't work.

    Here's how it can be done - there are a few ways:
    https://support.apple.com/kb/PH2702?locale=en_GB

    Hope that helps.
     
  3. Omar1357

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    It's not iCloud the iPad is on my iCloud it's a supervised iPad the configuration is asking for the supervise password
     
  4. Omar1357

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    Here is the picture
     

    Attached Files:

  5. J. A.

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  6. Omar1357

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    It didn't work I enter my iCloud when it says back up but at the end it goes to that screen.
     
  7. J. A.

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    In that case, it's the same as with the iCloud activation lock: you won't be able to use it.
     
  8. scifan57

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    Only the person who put the configuration profile on the iPad will be able to remove it. You can't do it yourself.
     
  9. Omar1357

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    Ok well thank you for the info. I was hoping there was a way the guy isn't answering me anymore and he had asked me for $50 to give me the code but I'm sure he is lying
     
  10. giradman

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    Hello - I believe that Johanna & Scifan.. have clarified what needs to be done in their comments and links - basically, your 'purchased' iPad is registered in iCloud to the original owner - the device has to be deleted from that person's account - he/she needs to go into their own account (so giving you that information is not really an option) - see the attached pic - I am signed into my account, i.e. 'DavidXXXX' and have two devices registered; if I want to sell or give away my MBPro, I need to 'delete' it from my account (see the connected arrow). You need the seller to do that and then you should be able to assign the device to your own account. Dave :)
    .
    Screen Shot 2015-08-10 at 12.49.23 PM.png
     

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