Built in mic not working in ipad2 and online return

Discussion in 'iPad General Discussions' started by Sianyl, Jul 9, 2011.

  1. Sianyl
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    Sianyl iPF Noob

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    Any suggestions on how to online return the product of ipad2? Since my built in mic is not working.

    I bought this product in malaysia but currently i'm staying in indonesia, on where the ipad2 is not legally launched yet, so that i can't return it here.

    Any suggestions? Thanks
  2. m3fan
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    m3fan iPF Novice

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    As far as I'm concerned, I have an acquaintance at Apple and the suggestion was to do the online return. Apple doesn't really care about where you've purchased it from so long as it's a legitimate purchase! Your device could have been a gift from someone from another country, right? However warrant is based on your serial number and I don't feel that you would have scratched it out, for your sake?

    Enjoy and don't worry about sending it back to Apple for a replacement however you may not get a brand brand new replacement so pls double check your "not working" list before deciding to return the original purchased item!

    Cheers!
  3. Sianyl
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    Sianyl iPF Noob

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    Thanks m3fan. Can u tell me how do i do an oline rwturn. Coz i browsed through the Apple website but i couldn't find how.
  4. m3fan
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    m3fan iPF Novice

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    Go to apple.com (the main website). Contact Apple by email and they will respond and tell you what to do from there! Very simple. And I like things simple. There's too much complexity in life nowadays!
  5. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Just a thought, but several other Members with non-working microphones have found this fixed the problem....


    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  6. Sianyl
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    Sianyl iPF Noob

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    Dear tim, thanks for your advice. I've tried such but still can't work the microphone. I just bought this ipad one month ago, and the microphone has never been working actually. I'm wondering whether i can get an online replacement actually.



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