Broken Glass ipad 2

Discussion in 'iPad Help' started by kirk, Jun 10, 2011.

  1. kirk

    kirk
    Expand Collapse
    iPF Noob

    Joined:
    Jun 10, 2011
    Messages:
    2
    Thanks Received:
    0
    What are my options for broken glass on my iPad?
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN
    Expand Collapse
    iPad Legend

    Joined:
    Jan 3, 2011
    Messages:
    15,236
    Thanks Received:
    121
    We've had several Members with this problem. They have 'discovered' that it appears as though Apple has a 'once in a lifetime' completely unofficial 'replace it for free' policy. I stress it's completely unofficial and appears to be somewhat at the discretion of the Apple Store. So I would suggest you return your iPad to your Apple Store and, very humbly and politely, see what they suggest. Some Members didn't get lucky at their first attempt and had to - again very politely - ask to speak to the Manager and try to get them to take pity on you. Some Members too had to visit another store.

    Let us know how you get on but, again, I'd just like to stress you have no 'rights' in this matter, it's a completely unofficial policy but, so far, we've yet to hear of a Member who's been refused a free replacement.

    Tim
     
  3. kirk

    kirk
    Expand Collapse
    iPF Noob

    Joined:
    Jun 10, 2011
    Messages:
    2
    Thanks Received:
    0
    Thanks Tim
     
  4. allegrazzurra

    allegrazzurra
    Expand Collapse
    iPF Noob

    Joined:
    Aug 24, 2011
    Messages:
    2
    Thanks Received:
    0
    me with the broken glass too

    ...dropped my ipad moving in the dorm today, tomorrow i'll go to my local ipad store(appointment already made) and put on my best sorry face (which won't be too hard, you can imagine what a sorry a... i am rig now) and see what they tell me, will keep you posted!
     
  5. leelai

    leelai
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Apr 24, 2011
    Messages:
    24,840
    Thanks Received:
    1,305
    I have a friend who works at the Apple Store here, yes they do replace them, but they don't want it widely known and don't want people to just expect it. It's a courtesy. So be very nice.
     
  6. Tim SPRACKLEN

    Tim SPRACKLEN
    Expand Collapse
    iPad Legend

    Joined:
    Jan 3, 2011
    Messages:
    15,236
    Thanks Received:
    121
    Good Luck and, yes, please let us know how you get on.

    Tim
     
  7. allegrazzurra

    allegrazzurra
    Expand Collapse
    iPF Noob

    Joined:
    Aug 24, 2011
    Messages:
    2
    Thanks Received:
    0
    got the free ipad replacement!

    ...just as you suggested, i showed up at the apple store in my sunday clothes putting on my orphan annie face and just showed my shattered ipad to the genius when he asked me how he could help me today...he took one look at it, murmured 'cracked screen' under his breath, looked at how many days were left in my warranty (234 for the record) and told me apple would replace the ipad for free instead of charging me $344 to fix the screen...i ran out of the store with my new ipad before they changed their mind!

    ...now a thought has been haunting me ever since (two days ago): did apple actually give me a brand new ipad 2 or just a refurbished one? does it make any difference?...don't want to think too much about it but comments are welcome...

    ...from there i went directly to bestbuy and bought a hardcore case!

    PS: good thing i had downloaded everything from my previous ipad last week so i didn't lose that either!
     
  8. leelai

    leelai
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Apr 24, 2011
    Messages:
    24,840
    Thanks Received:
    1,305
    That's just great, you must have been so relieved. Plus the added bonus that you had backed up.
     
  9. parfect2

    parfect2
    Expand Collapse
    iPF Novice

    Joined:
    Aug 25, 2011
    Messages:
    25
    Thanks Received:
    0
    How do you back up stuff on an iPad?
     
  10. GoPackGo

    GoPackGo
    Expand Collapse
    iPad Junkie

    Joined:
    Aug 20, 2011
    Messages:
    960
    Thanks Received:
    23
    I second this
     

Share This Page



Search tags for this page
apple 2 broken glass
,
apple broken glass on ipad 2
,
apple ipad glass broke
,
apple once in a lifetime replacement
,
broken glass ipad
,
broken glass on ipad 2
,
broken ipad 2 glass
,
faceplate on ipad is broken
,
ipad 2 broken glass
,

ipad broken glass