Broken docking port

Discussion in 'iPad General Discussions' started by Donster51, Apr 1, 2012.

  1. Donster51
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    Donster51 iPF Noob

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    I have a 1st generation iPad with a bad docking port. I can still charge with a wall charger, but my computer and iTunes does not recognize the iPad when connected. This is not a computer problem, 100% positive it's the port itself. Unfortunately I didn't activate wifi sync before this happened. The iPad is still functional otherwise, and I back up to the cloud. Problem is, I'm getting a new iPad and want to give this one to my wife. How can I wipe all the data and set it up as a new pad if I can't connect to iTunes. I do not want data synced between the two pads. Possible?
  2. Seadog
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    Seadog Super Moderator Staff Member

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    Have you tried another cord? If it is the port, your only hope is to take it in to the Genious Bar and act dumb. If you tell them it is the port, they may overlook another answer.
  3. Donster51
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    Donster51 iPF Noob

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    Yes, already been to the Genius Bar, they tried with their cord. Best they could do was to offer me a refurbished iPad 1' for, get this, $269! And that was 2 weeks before the release of the new iPad! Now that's genius. I feel like I'm really stuck here. Can't even trade it in, because it's not in "perfect working condition".
    Last edited: Apr 1, 2012
  4. drb_52
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    drb_52 iPad Fan

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    Have you considered having it repaired? If you google "repair iPad 1" you find a couple of options. I haven't used any of them, but maybe others can recommend some companies that will repair an iPad.
  5. Donster51
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    Donster51 iPF Noob

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    That is an option, although it seems pretty costly, but probably worth it. I'm still really looking for some kind of work around. I'm still using it without any real limitations, the only drawback is that I can't sell it (or give it away) and wipe the data and have it be usable to someone else.
  6. drb_52
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    drb_52 iPad Fan

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    Well, if it were mine, I would be real inclined to watch the video on how to disassemble one, then tear into it and see what happens. Maybe you could fix it yourself. If nothing else, I would sell the piece parts (except the hard drive and broken parts). Look at the bright side - If you record the whole process, maybe your video would go viral and you can make your money back on youtube adverts.
    Good luck.
  7. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    Now that the new iPad is out is it worth trying an Apple Store again to see if you can get a better deal?

    The Archangel
  8. twerppoet
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    twerppoet iPad Legend

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    Is your iPad updated to iOS 5.x?

    If so the cord problem can be bypassed for now (though you may want to try and fix it later).

    Go to Settings > General > Reset and then Erase All Contents and Settings. The next time the iPad starts it will take you through a setup procedure that does not require connecting to iTunes. As long as nothing weird happens (and it shouldn't) you are good to go. Otherwise you''ll end up with the same USB ---> Apple Logo screen you get when restoring iOS 4.x and earlier.
  9. Donster51
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    Donster51 iPF Noob

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    I have actually done that to see if it would fix the problem, then restored from the cloud. Would I have the option to set up as a new iPad without connecting to iTunes?
  10. Donster51
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    Donster51 iPF Noob

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    Yes, that is one of the things I've been considering.
  11. Donster51
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    Donster51 iPF Noob

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    Guess it's worth a try.
  12. twerppoet
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    twerppoet iPad Legend

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    Yes, set up as new iPad is one of he options; a few pages along the procedure. I just set up my new iPad, and if I remember right it is the first option on the same page that asks if you want to restore from an iCloud or iTunes backup.
  13. Donster51
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    Donster51 iPF Noob

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    Great, thanks for your help, and thanks to all who responded. Several option, this one will work best for me for now.
  14. twerppoet
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    twerppoet iPad Legend

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    You're welcome.

    Please let us know how it works out.
  15. Donster51
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    Donster51 iPF Noob

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    Well, found the solution, something I never thought of! I accidentally dropped it from about a foot and a half. Yep, everything has been working perfectly for the last 2 weeks. Saved a bundle on repairs!
  16. Midranger4
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    Midranger4 iPad Junkie

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    True story :

    Before RAID technology was developed IBM midrange systems Auxilary Storage Pools (ASP) consisted of any number of model 9335 disk units. Dozens of these drives were part of the collective disk pool and losing one meant you were at risk of losing everything unless the failing drive could be "pumped" or in other words have its data successfully migrated to replacement disk that was reinserted into the ASP.

    We lost a drive. IBM techs worked tirelessly to pump the failed drive with no success. We finally reconciled ourselves to a complete system rebuild. Once this was communicated to IBM the service tech looked at me and said what I'm going to do now is not in the red book manual.

    He placed a phone book on the floor. He held the dead drive above the phone book and dropped it from a height of about four feet. He mounted it and attempted to pump it one final time.....with success!
  17. MattIM
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    MattIM Super Moderator Staff Member

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    Great story Midranger4. One of the many examples of an IBM'er THINKing out of the box. Despite many Red Books and Green Books that IBM provides often times technicians will do something that never gets into the literature. Thank you for sharing your IBM experience.
  18. Midranger4
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    Midranger4 iPad Junkie

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    The leaps in technology and redundancy since then are staggering. My iSeries, well my employer actually but I've administered it for 25 years now....has not had a single unscheduled outage in my time there.

    The power7 systems are simply the most reliable midrange systems on earth. They run multiple platforms natively and they don't go down. Our IBM CE is like the maytag repair man....lonely and waiting for a disk cache battery to bark every year or so for replacement....and they bark 90 days before end of life.

    Our unix boxes and their oracle databases cannot make the same boast!

    IBM to the end baby lol!

    Thread hijack ends here sorry!

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