Blue scrolling bar....???

Discussion in 'iOS 7' started by thouk, Sep 22, 2013.

  1. thouk

    thouk
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    Hello Y'all,
    I have an iPad 3 and I just updated to ios7. I can't really pinpoint when but every now and then I get a blue bar that scrolls from one side of the screen to the other. It is either the full length or width depending on which way I am holding the pad. Can any of you tell me how to get rid of it or tell me what is causing it? Thanks, Tony
     
  2. scifan57

    scifan57
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    This blue band doesn't rotate when you turn the iPad, correct? If that's the case you may have a hardware problem. You may want to consider having it checked out at the Genius Bar at the nearest Apple store. If there is a hardware fault and your iPad is still under warranty or you have AppleCare+, it will be repaired or replaced. Make sure to back up your iPad before you take it in. A replacement can be set up using this backup.
     
  3. thouk

    thouk
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    Scifan,
    It only started doing this when I updated to 7. I forgot to backup the pad before i updated it. Do you think it is hardware if it didn't happen in 6? Thanks, Tony
     
  4. scifan57

    scifan57
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    Whatever the cause, it is certainly not normal behaviour no matter what iOS you are on. It's still worth checking out.
     
  5. thouk

    thouk
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    Hello Y'all,
    I was able to screen capture the bar. Has anyone seen this? Thanks, Tony
    image.jpg
     
  6. scifan57

    scifan57
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    Good job getting the screenshot. Now you have some evidence to show if you decide to have your iPad checked out at the Genius Bar.
     
  7. abababababab

    abababababab
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    Better get it checked out at Apple store.
     

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