Black rectangular screen

Discussion in 'iPad 1 Forum' started by licaigoh, Sep 14, 2012.

  1. licaigoh
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    licaigoh iPF Noob

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    hi . i have this issue for about 3 days .everything is normal . it just that the black rectangular screen is blocking some of the areas .
    i have that kind of issue before but somehow it faded after a few hours .
    maybe i should be a little bit patience ? i hope that it's not too blur-er .
    IMG0242A.jpg
    Last edited: Sep 17, 2012
  2. MattIM
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    MattIM Super Moderator Staff Member

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    Hello licaigoh, normal is not what I would say you are experiencing. Can you get a screen shot of this black rectangular screen and post on here so we can all look at it with you?
  3. licaigoh
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    licaigoh iPF Noob

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    okay . sorry for not putting it out earlier .
  4. MoonlitSonata
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    MoonlitSonata Super Moderator Staff Member

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    Looks like an Apple store visit is in order, unfortunately!
  5. licaigoh
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    licaigoh iPF Noob

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    so there's no other way than going to the Apple store ?
  6. AdmiralAdama
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    AdmiralAdama Super Moderator Staff Member

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    Is that an inconvenience? Is there an Apple store near you?

    AA

    Sent from my iPhone using iPF
  7. licaigoh
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    licaigoh iPF Noob

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    there is an Apple Store in my country but it will take me about an hour or more to reach there .
  8. AdmiralAdama
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    AdmiralAdama Super Moderator Staff Member

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    If you can make the trip it's worth it. The Apple Genius technicians can run a diagnostic on your iPad to determine what's wrong with it. Strongly suggest you book an appointment on-line to ensure your trip isn't any longer than it has to be.

    Your factory warranty or Apple Care if you have it, covers most issues. If the problem is the result of having dropped the iPad or it being exposed to
    the elements, or abused in some way, that could be an issue.

    Let us know what happens.

    Good luck.

    AA

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  9. auto
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    auto iPF Noob

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    you can also call in apple to have it sent to them via UPS.
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