My experience on Launch Day at my Best Buy-Delafield, WI(DO NOT WORK FOR THEM)was justn great in every respect. They were super organized, they has 13 dedicated staff to new I-Pad 3 sales(+ all accessories), they had a great sale on Zagg Invisable Shield Screen Protectors(+ free. pro installation after purchase) and made the whole experience an Apple gadget lovers dream. It was my goal to buy a great, new Apple Device on launch day and BB made that happen. Happy, expert, capable staff who answered all Qs with patience and skill, joked around with lines of I-Pad fans and it was as anjoyable 90 minutes as I have spent in a long time. My glorious IPad 3(16GB-WIFI-Black with greay Apple front case + rear, clear hard case) works perfect in all respects. No issues at all. Am I a happy IPad 3 fanboy and BB fan-YOU BET. (+ I sold my I-Pad 2 for $325 to a local friend).