Bbc iplayer

Discussion in 'International iPad Users' started by carrol, Jun 6, 2011.

  1. carrol

    carrol iPF Noob

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    Is any body having problem viewing BBC
    Iplayer on there iPad
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    Are you in the UK? I only ask because, of course, iPlayer will only work in the UK...

    Tim
     
  3. carrol

    carrol iPF Noob

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    Morning Tim

    Yes I do live in the UK, it's only been the last few months that BBC IPLAYER stopped working can you think what it could be?.
     
  4. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    A real simple 'fix most problems' solutions, is to power the iPad completely down - Press and hold the Power button until the slider control appears and then accept the offer to switch off. Wait until the iPad has completely powered down and the little rotating white bezel has disappeared. Now press and hold the Power button again until the white Apple logo appears. The iPad will power up (orientation doesn't work so - during power up - it's fixed in portrait mode). A few seconds before power-up is complete the iPad will play a little 'jingle' and shortly you're back to normal.

    Now try iPlayer again. Even Apple recommend you do this on a regular basis so, if it does fix the problem, remember to do it again if you encounter any 'unexplained' issues....

    Hope it works but, if it doesn't, we have lots more ideas...:(

    Tim
     
  5. toofy

    toofy iPF Noob

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    Hi,

    I have this proble too, can watch live BBC but not historical material. On some wi-fi systems all is OK but not at home! The power off thing did not improve the situation nor did a complete refresh back to factory settings.

    Getting pretty desperate now, waiting for BBC to update the app. But any advice gratefullfy received.

    Thanks
     
  6. Gabriel1

    Gabriel1 Super Moderator Staff Member

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    I don't think it's the app, everything on the app works perfectly for me. Have you updated your routers software?

    As you say, it works on some wifi networks just not your own which clearly suggests that it is a problem with your network and not the app.

    The Archangel
     
  7. toofy

    toofy iPF Noob

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    Thanks for the suggestion which sounded promising. I have now updated the Firmware for the router, most recent version is still several years old, but still no difference.

    I should have mentioned that, up until about March this year, iPlayer was fully functional on my iPad using the BBC website through Safari. It was after BBC introduced the app that problems started, now nether method works fully. I see from other forums that other people experience the same issues in various forms. All very strange!

    This is really disappointing, watch TV catch up was a fantastic use of the iPad.

    Thanks again.

    Toofy
     
  8. The Spackman

    The Spackman iPF Novice

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    Same problem here. Used to be OK and is fine on my iphone 4 but on ipad 2 neither the app or browser give me more than 10 mins viewing before pausing and refusing to restart withoutnintervention. I can usually fumble my way through a program by restarting it over and over but generally, one of my faourite things with the ipad (watching iplayer in bed) is now useless.

    Really dissappointing.
     
  9. addiosamigo

    addiosamigo iPad Junkie

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    Same happens to me! I even tried the web app and it still does the same! Really annoying.

    Sent from my iPad2 using iPF
     
  10. oneperspective

    oneperspective iPF Novice

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    I have been having this problem since the last ipad software update. I'm wondering if its something to do with the way that the ipad manages the RAM memory. (and may be partly due to the vast number of apps we have on our ipads)
    I was having bad problems until I freed up some memory. The only way that this can be done on the ipad is by closing down all apps running in the background. This is done by double clicking the physical button and closing down all running applications one by one. Then re-open iplayer and try playing a program. More RAM memory can be cleared by closing down open pages in Safari. Hope this helps.
     
  11. toofy

    toofy iPF Noob

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    Thanks for this suggestion too. I had no idea that simply pressing the button did not actually stop the application. Double button push is good.

    Having said that, clearing the RAM has had no improving effect on my iPad with my router. Somehow it must be the combination of the OS change with the introduction of the BBC iPlayer app that does not work well. Using a PC linked to the router, iPlayer through Safari works perfectly well.

    Again, any more suggestions will be gratefully received
     
  12. oneperspective

    oneperspective iPF Novice

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    Although I found closing down background apps helps alleviate the buffering it certainly does not sort out the problems altogether. Perhaps we will have to wait until the BBC update the app..
    I have the 4oD and ITV player app's which both work fine, which rules out it being a wifi or bandwidth fault.
     
  13. Gabriel1

    Gabriel1 Super Moderator Staff Member

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    I don't think the app is the issue, I have just been watching the open golf on iPlayer app for around 30mins with a maximum of 2 bars on the wifi without any buffering at all.

    The Archangel
     
    Last edited: Jul 15, 2011
  14. addiosamigo

    addiosamigo iPad Junkie

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    My BBC iplayer doesn't work on either my iPad or PS3, it used to but no more. It works fine on my laptop and iPhone, weird.

    I can kind of get it on icab but it takes ages to buffer and you can only watch, no skipping otherwise that's it.

    It's really frustrating! Tried the usual, reboot, re-install app, etc.

    I have noticed that a lot of the people who have problems (after reading the BBC website) own a sky router, I too have a sky router, has anyone else here got sky?
     
    Last edited: Jul 15, 2011
  15. oneperspective

    oneperspective iPF Novice

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    Thanks. I will have to try digging deeper for a solution.
     
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