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Bad Microphone

Discussion in 'iPad 2 Forum' started by ChuckinSC, May 2, 2011.

  1. ChuckinSC
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    ChuckinSC iPF Novice

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    I've had my iPad 2 for about a month but just today got around to trying the built-in mic. It was when I downloaded and attempted to run Skype that I discovered the problem. Nothing was being picked up! I then tried a video recording - same result. After talking to Apple support, doing a restore to factory settings, etc., we determined the mic is faulty. Bottom line... We'll be sending this unit back for a replacement. The problem is that there's still the backlog and wait for another unit. btw, it's a black, wifi, 32g. Oh, the Apple tech guy was super. Very understanding.

    Sent from my iPad using iPF
  2. Wolfpuppies3
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    Wolfpuppies3 iPad Junkie

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    Great story, great customer service

    I really appreciate the way Apple takes care of folks.
  3. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Yes - Apple have a very customer-centric approach to service. Bottom line - a happy customer tells other customers about the great service and Apple sell more products - as they deserve to. I only wish all companies were as good as Apple.

    Tim
  4. SporkLover
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    SporkLover iPad Fan

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    I had the same issue a few weeks ago. They told me 10 day wait, but my replacement came in the next day.
  5. MadPoet
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    MadPoet iPF Noob

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    I am on my second iPad 2, the first was replaced due to a faulty microphone. After a few months of use the replacement now has a faulty microphone.

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