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Discussion in 'iPad Help' started by peterb16, Sep 9, 2013.

  1. peterb16
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    peterb16 iPF Novice

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    Hi, Does anyone know why I cannot use the back button on emails received, it's so frustrating when I have to close the email and reopen to see the next story. My IPad is 3rd generation.
  2. Mickey330
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    Mickey330 Administrator Staff Member

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    In the stock Mail app, when you are in landscape mode, the list of emails shows to your left. If you are in portrait mode and press on an e-mail, the e-mail opens and you don't have that list. However, there is a button at the upper left that you can press to get back to the e-mail list view [so you can select another e-mail.

    Are you saying you don't have that upper left button? Otherwise, I'm not sure I understand your issue - could you explain it a bit further? Thanks.

    Marilyn
  3. peterb16
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    peterb16 iPF Novice

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    Hi Marilyn, Perhaps I did not explain the problem properly. Some emails I get such as "NZ STUFF" where there are many stories on the opening page, but once one of the stories are opened the only way to go to the next story is to close the email, and reopen it and then go to the next story.



    image-2466110746.jpg



    image-4044766425.jpg
  4. Mickey330
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    Mickey330 Administrator Staff Member

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    Oh, I see (I think). One more question for clarification: You're using the stock Mail app for your e-mail and when you press a link, you get the screenshots you posted, right?

    If you are using the stock Mail app, and press on a link, the iPad will automatically open that link in Safari; you are no longer in the Mail app. Those screenshots you provided are from the Safari app, not the Mail app.

    So, yes, in a way, you do have to go back to the Mail app by re-opening it. You can quickly open the Mail app by using the 4-finger [multi-gesture] swipe from left or right to bring the Mail app back to open. Or, you can swipe up with four fingers/double-tap the home button to reveal the multi-task bar in order to select the Mail app.

    These actions are necessary because, on a stock iPad, you will always be directed to Safari to open web links, which closes the Mail app. There will be/is no "back" button.

    Hope that clarifies (and that I've got your issue straight in my mind).

    Marilyn
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  5. peterb16
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    peterb16 iPF Novice

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    Hi Marilyn,

    Yes your first point is correct, and yes I am using the stock app.

    I have now tried what you suggested regarding swiping the screen, and yes it works. However, using that way it leaves the last screen open and if I carry on doing that I then have many windows open. Can't win can I.

    I will continue with your suggestion of swiping the screen, but will also need to close other open screens.

    Thank you for your suggestions

    Peter
  6. twerppoet
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    twerppoet iPad Legend

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    When you leave an app by swiping it is no different than if you had tapped the Home button to close it. The app is frozen in RAM, waiting for you to come back. If the iPad starts to get low on RAM, it will automatically remove the oldest app(s) to make room for the new.

    Only one instance of Safari will exist, not matter how you open/close it. The same it true of Mail. You can swipe between the apps as often as you like without creating any clutter or causing any problems with the iPad. If you get too many taps in Safari, just tap on the (x) in the tabs you want to close.
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  7. peterb16
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    peterb16 iPF Novice

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    Hi,
    Thank you for that info, I wasn't aware if the RAM becomes low it will automatically remove older apps.

    Regards

    Peter
  8. twerppoet
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    twerppoet iPad Legend

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    You're welcome.

    Hold in mind that like any computer the background RAM management can go haywire at times. It's one of the reasons you should re-start your iPad occasionally. Once a month is usually good enough. It should also be one of the first things you try if your iPad is misbehaving in other ways.

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