Attention Jawbone Jambox owners!

Discussion in 'iPad Accessories for iPAD 1, 2 and 3' started by markbnh1, Aug 25, 2011.

  1. markbnh1
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    markbnh1 iPad Fan

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    Very important! Do not upgrade or sync your Jambox to get the new firmware. The upgrade totally kills the volume level on this previously awesome speaker. The company is aware of the problem and is working on a fix. In the meantime some of us now have a useless $200 device. There is no way to go back to the previous version. Just a heads up for the rest of you.

    Sent from my iPad2 using iPF
  2. gores95
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    gores95 iPF Novice

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    Unfortunately I already had updated my Jambox. I didn't really notice the volume thing but did notice the sound seemed to vibrate the speaker a bit after the update. Have any others heard issues with the update?
  3. markbnh1
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    markbnh1 iPad Fan

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    Lots of discussion about this issue on the Jawbone support forum. Many unhappy owners.

    Sent from my iPad2 using iPF
  4. Kaykaykay
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    Kaykaykay iPad Wizard

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    Thanks for the heads up. Would be great if you'd post again when the problem is fixed, if you're inclined.
  5. gores95
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    gores95 iPF Novice

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    Just bumping this up. Is there still an issue with the latest update?
  6. markbnh1
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    markbnh1 iPad Fan

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    Yes, and no fix yet. Don't update!

    Sent from my iPad2 using iPF
  7. Kaykaykay
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    Kaykaykay iPad Wizard

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    What was the update supposed to add?

    I've been using my Jambox as-is since I bought it, and it's been working great. I have no idea what version software it's on, but why should I be looking to update (even after a fix is found)?
  8. markbnh1
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    markbnh1 iPad Fan

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    The last update was supposed to add a "live audio" feature which they highly touted in an email. It's supposed to be almost like a surround sound effect, but it doesn't work very well and kills the volume even when this new feature is turned off. Most of us who did the upgrade wish we could go back to the old firmware but Jawbone provides no way of doing this. Stay tuned......

    Sent from my iPad2 using iPF
  9. Jajabings
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    Jajabings iPF Noob

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    Severe Jambox Update Bug

    I agree: the update "killed" the Jambox: no signal, no light, nothing. There is a reset possibility: Keep the talk-button pressed, then plug in the USB into the computer and release the talk-button...
    And while they fix that unbelivable problem, they should also stop that much to loud on/off-sound...:mad:
  10. gores95
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    gores95 iPF Novice

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    Too bad I updated prior to reading this thread. :(

    I noticed a vibration in the Jambox that I did not notice before updating. Grrrrrrrrrr
  11. Mrjwilbur
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    Mrjwilbur iPF Noob

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    Big groan!

    When I unboxed my Jambox I immediately turned it on and paired it with my iPad 2. Then I played a song in iTunes and just about fell over in joy! This was perfection, the ideal complement to the iPad for my palliative visiting purposes and worth every penny of the $200 I paid.

    Then I plugged it into my computer via USB and with great anticipation I went to the web site. Saw I had to do an update to access the web features. Like EVERY knowledgeable user I did that within ten minutes of unboxing. That turned my Jambox into a Bluetooth brick! I couldn't believe it, thought I'd done something to it . . . resetting, reinstalling . . . Finally I had the, 'can't just be you', moment and found this thread.

    The only solution I've found is to use an audio cable to get volume. When you do this you lose all Bluetooth features, speakerphone etc.

    I have also had bluetooth audio recording issues with the Jambox.

    This is the sharp edge on the double edged sword of 'smart' devices. I hope it can be fixed and soon.
  12. charvey802
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    charvey802 iPF Noob

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    I just made the same horrible mistake. Had no idea there was an issue with updating it and I totally killed my sound
  13. mmalley1
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    mmalley1 iPF Noob

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    Fix for Jawbone Jambox Volume Issue

    Fix is to simply turn off the new Live Audio feature. Instructions are:

    Simultaneously hold down the + and - buttons until it announces that LiveAudio is off. Then volume works great.
  14. markbnh1
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    markbnh1 iPad Fan

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    This is the company line but it doesn't work as stated. The volume is still lower than before the update. User beware. Still waiting for a real fix or go back to prior version.

    Sent from my iPad2 using iPF
  15. charvey802
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    charvey802 iPF Noob

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    This does NOT work. I tried it.
  16. Mrjwilbur
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    Mrjwilbur iPF Noob

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    This is actually a 'not well documented feature' issue!

    When you upgrade or reset using the MyTalk web site you automatically get the latest version of the software installed into your JamBox.

    With Version 2 they introduced "Live Audio" which is quite amazing spatial sound software that gives you a separation effect similar to 4 channel stereo. This effect is meant for very personal listening, for one or two people in a quiet environment and it does substantially reduce the volume level.

    When you hold down both the + and - keys, for a couple of seconds, in bluetooth mode, the JamBox will announce that it has turned Live Audio On or Off. Once it is Off you can hit the + button a couple of times to get more volume.

    This does work charvey802, if it's not working for you try resetting and reinstalling your JamBox software using the instructions on the MyTalk site. I had to do that after my JamBox stopped working entirely during my initial attempts to fix the volume problem.

    The truth is if you want the full 85 dB that this device is capable of you must use an audio cable. When you do, you giveup all bluetooth features, Live Audio, speaker phone, etc.

    With Live Audio Off you get a good volume and with Live Audio turned on you get the lowest sound levels, but it is crystal clear and beautiful sound. They are using binaural sound principles to do this and I discovered the other day that you can actually play and hear binaural sounds using the JamBox. That alone is a wonderful feature and the first time I've heard a binaural effect without headphones.

    I am fully back in love with this device, using it in my practice with great success. It is everything I hoped it would be and it gets better over time because of it's 'smarts'.
  17. gores95
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    gores95 iPF Novice

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    Bumping this thread up. Any updates with the this?
  18. markbnh1
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    markbnh1 iPad Fan

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    Yes! They finally came out with version 2.1 of the software. This allows you to go back to the original volume or use "live audio"at a lower volume. It works for me.

    Sent from my iPad2 using iPF

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