AT&T 3g purchase for iPad

Discussion in 'User News Submissions' started by duffer2, Jun 15, 2010.

  1. duffer2

    duffer2 iPF Noob

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    Before I relate my experience with AT&T I first would like to know whether anybody has had a problem in canceling the monthly 3g purchase. :confused:

    Thanks....duffer2
     
  2. Seadog

    Seadog Super Moderator Staff Member

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    You buy one month service at a time, which is automatically renewed. All you do is inform AT&T of your desire to stop.
     
  3. duffer2

    duffer2 iPF Noob

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    The AT&T problem

    I had purchased a one month 3G 250 mb service on 5/11/10 @ 9:45 am, the end date being 6/10/10.
    AT&T send an e-mail message on 6/9/10 stating I had 14 hours remaining until the end of my contract. I replied via my iPad at 7:17 pm on the 9th to cancel.
    I received a reply stating that the cancelation was acknowledged shortly thereafter. The next morning I received another e-mail message thanking me for renewing and that my credit card was charged $14.99. I thought that was unfair and was told by a representative of AT&T that I should have canceled 7 days before the end of the contract. Bottom line, be aware.....duffer2 :(
     
  4. STEVEMS2305

    STEVEMS2305 iPF Novice

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    Dispute the charge with the credit card company. There is a process for that.

    I have 3G but i don't plan to cancel and I am unaware of a 7 day cancel notice?
     

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