Apps wont update on iPad 2

Discussion in 'iPad 2 Forum' started by Melmc1403, May 22, 2012.

  1. Melmc1403
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    Melmc1403 iPF Noob

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    When there are updates available for my iPad 2, I click to update them. However when I do this a message comes up saying 'Cannot download the app at this time' and I can either retry or hit done. This is happening nearly all the time. I have 12gb free so memory is not an issue. Can anyone help? Thanks
  2. michali
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    michali iPad Enthusiast

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    I wonder if you sign out of your account and sign again...that might fix it?
  3. followthesapper
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    followthesapper iPad Enthusiast

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    Does this occur on wi-fi or 3g. I had the same problem on wi-fi at home. Reset your router and it may fix the problem.
  4. Melmc1403
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    Melmc1403 iPF Noob

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    Thanks for replying guys. I have logged out and back into my iTunes account and nothing has changed. Ive checked to see if there are any pending downloads like podcasts that may affect it but no nothing. I have had this problem on both wifi and 3G and also on my iPhone 4S........HELP!! :)
  5. chuchu
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    chuchu iPF Noob

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    Hi there,

    Reinstall the ipad only solution i think.
  6. scifan57
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    scifan57 Super Moderator Staff Member

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    Have you tried deleting,then re-downloading the apps that won't update?
    • Like Like x 1
  7. Melmc1403
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    Melmc1403 iPF Noob

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    Yeah I uninstalled and installed again......so frustrating!! Any suggestions are welcome :)
  8. Wookiee2cu
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    Wookiee2cu iPad Junkie

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    What is the app that you are having problems with? Just to rule it out, is your device on 5.1? If not it may be that the app requires you to be on 5.1 (I think the iMovie update requires that).
  9. therealriley
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    therealriley iPad Junkie

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    I've had this issue recently also, the only fix I found to work was to simply delete the app and re download it. I think my issue arose because I had about 70 updates to install and when I selected update all it got so far then I had the same error message you got. At one point none of the updates would work. I'm not sure if it has anything to do with the VLC player which I heard was taken off the app store so it would not fetch the update, leaving most of my apps with a small black loading bar on each app and would not open or update. This also happened with IBooks for some reason. Eventually I deleted a few problem apps and it just resolved itself from there then i download them again and everything worked smoothly. This has been happening to a few members recently. I'm on an 5 month old iPad 2 on 5.0.1.
  10. Steck
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    Steck iPF Noob

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    Well, do I have to update? Can I delete or get rid of the update? So the number isn't there by the icon. Something's say they are for the 3.0. OS, I have 5.0.1 do I need to update anyway? What do you think?
  11. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum

    It's always recommended to do an update unless the update removes or changes something within the app that you would rather not do. There is no way to get rid of the notification for an update unless you happen to be Jailbroken.
  12. Incubus6
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    Incubus6 iPF Noob

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    Hey guys I have the same issue as above. I have 9 updates stuck and I cannot use the apps. New apps and new updates for other apps (not in those 9) are downloaded from the app store. Please help.
  13. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    Is your iPad updated to the latest OS? Apps are all updated whenever the iPad is updated so if your iPad hasn't been this could be a reason why some apps will not update. What happens when you tap on these updates, do they change to Paused? Tapping them again sometimes gets them moving to update..
    Also have a look in your iTunes app, do you have any downloads pending? If you do swipe them to bring up the delete tab then delete them and your apps should then update by tapping them again. This has been a problem for many and that was the issue as you should never have both these apps updating and downloading at the same time.

    Updates for apps can also be done in iTunes on your PC and this may be a good idea if the above doesn't work for you. Let us know.

    iPad 2 3G 64gb
  14. Incubus6
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    Incubus6 iPF Noob

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    Thanks for your reply.

    I have the latest IOS and I have nothing downloading in iTunes. When I tap the app it changes for a couple of seconds to Waiting... And then it changes back to its name. After 4-5 seconds a message pops up that sais app cannot be downloaded at this time and it gives me 2 options to select, Done or Retry. If i tap retry, the situation is repeated.

    The thing that is strange is that this issue happend only for 9 apps that I tried to update them at a public wireless network all at once (update all) and they got stuck. Any other updates that were launched at app store for other apps (after the above 9 apps were stuck) have been succesfully updated. I also tried to download the 9 updates from my home network, i logged out from my itunes and relogged in and the 9 apps are still stuck.
  15. tlbaker
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    tlbaker iPad Ninja

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    Maybe you need to download on wifi vs your 3G / 4G service?

    Sent from my Tricked Out Glittery Verizon Black 32GB iPhone 4 Tethered to iPad 2 w IOS 5.1 Update From NYC!!! using iPF
  16. leelai
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    leelai Administrator Staff Member

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    Maybe that wifi network dropped its service during the updates and this has led to some type of glitch within the updates themselves. Try deleting the 9 apps and then reinstalling them from new. The app store keeps a record of all apps bought, so even if some are paid apps you will be able to download them free again.
    In case you don't know - to delete, press on an app until it jiggles and a X will appear to delete, just press the X's.

    Let us know if this works for you.

    iPad 2 3G 64gb
  17. DrHouse
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    DrHouse iPad Junkie

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    I had a similar experience on my iPad 1 where it was trying to update some apps all the time, but it was not working. I even deleted the culprit apps, reinstalled them, rebooted, etc... You know the drill...

    Eventually, as I had other issues with it, I did a complete reset of the device and reinstalled everything instead of restoring from a backup. The problem disappeared (as the other issues).

    My guess, as wild as it can be, is that some settings got corrupted in the internal file system. I had done a jailbreak a while ago and reverted to the official iOS on the next major upgrade...

    Since the complete reset, everything is working as expected and no more apps that will not update.

    In my case, it was TeamViewer and another app that I cannot recall.

    My 2 cents
  18. Incubus6
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    Incubus6 iPF Noob

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    If i delete and redownload the app the problem disappears. However what can I do if I have info on these apps that i don't want to lose? Is there any other way?
  19. leelai
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    leelai Administrator Staff Member

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    If you've done a backup before this incident, the info should be reinstated........depending on which apps also, this info may be stored on their servers rather than the app itself. You could also email yourself if it's files of some sort and Dropbox serves as a good tool with some apps.

    iPad 2 3G 64gb
  20. RedPlanet
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    RedPlanet iPF Noob

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    I went through the drill to fix the non-updating apps. But I did not do anything drastic because it is too inconvenient. What worked was this -- I just waited and then I was able to update the apps. I also did one more thing -- I updated the Apple TV which was on my network and this is the day after that update, so that may have fixed the issue. In any case, I appear to be back and hope it stays that way.

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