Apple will Eventually Issue Patch for Wi-Fi Issues

Discussion in 'Apple iPad News' started by iDan, May 12, 2010.

  1. iDan
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    iDan Administrator Staff Member

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    ZDNet reports today that Apple has updated a support document which deals with the issues that some users have been experiencing with Wi-Fi on their iPad. The document refers to the fact that “A very small number of iPad users have experienced issues with Wi-Fi connectivityâ€, which is probably a little more accurate than ZDNet’s statement that the iPad has been “plagued by Wi-Fi issuesâ€.

    The Apple support document goes on to suggest several workarounds for the Wi-Fi connectivity issues, including updating your Wi-Fi router firmware, using WPA or WPA2 wireless security encryption instead of WEP, as WEP is older, adjusting screen brightness if the brightness is set too low, and renewing the IP address. And if you find that you’re still having Wi-Fi issues after all that tweaking, Apple adds that it will “address the remaining Wi-Fi connectivity issues with a future iPad software update.â€

    By Maura Sutton, iPadForums.net
    Source: ZDNet
  2. CT7_466
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    CT7_466 iPF Noob

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    DHCP issues

    I understand the problem stems from the iPad not renewing the DHCP lease: powering off and on the unit or disengaging the wifi in Settings and then reengaging the function, will force the unit to request a new lease.

    HTML:
    http://www.net.princeton.edu/announcements/ipad-iphoneos32-stops-renewing-lease-keeps-using-IP-address.html
  3. CT7_466
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    CT7_466 iPF Noob

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  4. MattChance
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    MattChance iPF Novice

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    Mine is constantly forgetting my WiFi passwords. It's so much fun having to re-enter a 20+ digit alphanumeric code every time I want to use the piece of crap.

    My favorite Made in China glitch is when it randomly decides you have entered an "Incorrect Password" in the settings screen, despite having used the WiFi for 3 hours straight with the same password.

    I really should've just paid the restocking fee and took the hit.
  5. Edlex
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    Edlex iPad Junkie

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    I don't use security so I haven't really had an issue regarding that. I haven't had any sudden drops either. Range is about the same as my touch and much better than my vaio laptop.
  6. Superbike81
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    Superbike81 iPad Addict

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    I don't understand how or why people are having problems. I've got a 3 year old router, use security, and have never had a single issue with my iPad using Wi-Fi.
  7. rlee131
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    rlee131 iPF Novice

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    Poor range

    My issue is with the range of the signal. My connection to my router and wifi hot spots is ok. But the antenna on my iPad only finds Very close signals. For example at home my laptop and $300 netbook finds my neighbors networks which we all share if our Internet provider goes down (my neighbors have different providers).

    Talked with apple about this and they do not know for sure if the new software will take care of this or not. From everything I have read on the Internet about this issue, most "tech" people think this is a hardware issue (most likely the antenna).

    Has anyone on this forum experienced this specific issue?

    By the way when I first received my unit I did have the connection issues at home and other locations as well as a antenna range problem. Apple replaced my original unit and I no longer have the connection problems only poor range
  8. Doma1
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    Doma1 iPF Noob

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    Wifi connectivity

    Was unable to connect in public wifi area and can't figure out why. No prelim for the iPhones connecting at same place. Any ideas??
  9. Doma1
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    Doma1 iPF Noob

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    Wifi connectivity

    Was unable to connect in public wifi area and can't figure out why. No problem for the iPhones connecting at same place. Any ideas??
  10. rle737ng
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    rle737ng iPF Novice

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    I'm using the free wifi in Las Vegas airport right now. No problems whatever. My hotel in Milwaukee for tomorrow has notoriously bad wifi. I will report from there.
  11. IpadOne
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    IpadOne iPad Addict

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    i got yet 3 iPad ( 2 32Go wifi, and one 32Go 3G) with all of them i didn’t have wifi problem, i believe we be lucky when i see so many people have wifi trouble and all have yet travel in 3 country and get perfect network everywhere include public wifi in Indonesia where 3G is just a joke ….
  12. rlee131
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    rlee131 iPF Novice

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    Defective iPads


    Having experienced the "connections" problems myself and then have them "go away" when apple replaced my unit, there is little doubt that with all the problems out there, there are in fact many defective iPads that were sold
  13. kyxz
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    kyxz iPF Noob

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    The wifi issue must be rare or for some units only more mine never had that problem
    Whether on open or secured networks
    Home or public networks..here in Manila
    More power to the iPad ita revolutionary...so portable
  14. epb
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    epb iPad Junkie

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    I turned off brightness autosensing - I haven't had a problem since. Before that, the iPad had trouble reconnecting to my wi-fi router.
  15. obob01
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    obob01 iPF Noob

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    iPad drops WiFi lease

    I have done a small (10+) user survey of people who, like me, have Verizon FIOS running the ActionTec router. Mine happens to be about 3 yrs old. I have a pretty much constantly recurring problem with dropping the lease. Having finally gotten so used to it, I now have placed my WEP pw in a note, copied it, and when the lease needs to renew, I paste it into the message box.

    The Apple Store in Temecula, CA also reports that they have noticed the problem in particular with the Verizon/FIOS/ActionTec setup.
  16. MattChance
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    MattChance iPF Novice

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    I resorted to calling Apple for help, after doing absolutely every ridiculous thing the internet pointed out that could be done to waste my time.

    Apple cust support said that as a final resort I could restore the iPad, which took most of the night to do. If it didn't work, he said, I could call back for a replacement. It has worked for a week thus far, with the Wifi settings I WANT, not what Apple TELLS ME to set my router to (why do that when I have a MacBook 4 feet away that doesn't put up a fight with the network?). It hasn't forgotten my password yet this time around. The second it does, I'm replacing it.
  17. Stracer
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    Stracer iPF Novice

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    It sounds like this might be a software problem if restoring the software took care of the problem. I hope I don't have this problem when mine arrives.
  18. MattChance
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    Temporarily fixed it. It's back to the way it was, forgetting the password every eight minutes, while I'm connected to my home network.
  19. Addicted2it
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    Have had wi-fi connectivity issue since day one. Went to Apple Store on second day and was able to connect to their hot spot. It also connects to every other hot spot that I have a password for and one that doesn't require a password. Sounds like my home network is the problem, but I have never had a connectivity issues with it, and I have 3 computers running off of wi-fi and to Internet radios -- all working perfectly with no connectivity issues at all.

    What gives?
  20. Addicted2it
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    Addicted2it iPF Novice

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    Have had wi-fi connectivity issue since day one. Went to Apple Store on second day and was able to connect to their hot spot. It also connects to every other hot spot that I have a password for and one that doesn't require a password. Sounds like my home network is the problem, but I have never had a connectivity issues with it, and I have 3 computers running off of wi-fi and 2 Internet radios -- all working perfectly with no connectivity issues at all.

    What gives?
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