Hey, so I'm not on my second iPad 2 which doesn't seem to be that reliable. When I had it changed over at apple Buchanan street in Glasgow I was told it would be replaced with a "new" device, but when I double checked whether it was brand new in the box they told me it was a re-manufactured device? This obviously means it not a new device but an old unit which was faulty and then repaired to Apple standards. I've heard a few diffrent stories from people saying they replace it with New devices but according to staff they're not new? So is there anywhere I can find this out for certain Are they new devices? OR Re-manufactured replacement?? Thanks.