Apple prepay card

Discussion in 'iPad General Discussions' started by dave307, Oct 26, 2017.

  1. dave307

    dave307
    Expand Collapse
    iPF Novice

    Joined:
    Feb 22, 2017
    Messages:
    10
    Thanks Received:
    2
    good morning to all.
    I have a iPad Air and a iPhone 6.
    I bought a prepay apple card to use to purchase apps etc, I felt that would be more secure than entering my credit card details into the system.My question is I had £25 when started have purchased few apps, My point how can I find a record of what I have bought.
    Similar to our monthly bank account.
    Hope you understand my question.
    Many thanks.David.
     
  2. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,492
    Thanks Received:
    10,809
  3. scifan57

    scifan57
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    27,576
    Thanks Received:
    9,325
    You should get an email receipt anytime you purchase apps or iTunes content from Apple. It can sometimes take a day or two before the receipt appears in your email inbox.
     
  4. dave307

    dave307
    Expand Collapse
    iPF Novice

    Joined:
    Feb 22, 2017
    Messages:
    10
    Thanks Received:
    2
    Many thanks to both for the reply.
    One point is there a way to access the payment section to query one unusal payment.
    I have all details.
    It states Store Credit £22.99.
    Help please.
    David.
     
  5. dave307

    dave307
    Expand Collapse
    iPF Novice

    Joined:
    Feb 22, 2017
    Messages:
    10
    Thanks Received:
    2
    Excuse me here maybe I'm a bit slow and my age is against me.
    But does that (Store Credit £22.99.)mean that someone has purchased an item through my account??
    Help Please ??????????:confused:
     
  6. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,492
    Thanks Received:
    10,809
    22,99 is the amount still available. You’ve told us you’ve already purchased a few apps, so this is what’s left of the £ 25.

    Subscriptions in the App Store, or Apple Music, or iCloud, also will get the amount of money needed from this payment method.

    If you take a look at your purchase history, you should find all the apps you’ve bought. If there’s an app you didn’t buy, report it to Apple.
     
    #6 J. A., Oct 26, 2017
    Last edited: Oct 26, 2017
  7. dave307

    dave307
    Expand Collapse
    iPF Novice

    Joined:
    Feb 22, 2017
    Messages:
    10
    Thanks Received:
    2
    Looked at my credit and it shows £6.01
    Regarding ( report it to Apple. ) how do I report it cant seemed any info.Any help please.
     
  8. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,492
    Thanks Received:
    10,809
  9. dave307

    dave307
    Expand Collapse
    iPF Novice

    Joined:
    Feb 22, 2017
    Messages:
    10
    Thanks Received:
    2
    J.A. Many thanks for the reply and you help of course once again.
    That link you gave me when I went to look through it Thought I was in a maze it was endless options to find the one that I required eventually got to a link and found a way to send a message. Did have a reply saying they would look into it within next ten days.
    Well wait and see now what the outcome will be.Will definitely let you know the result.
    Once again thank you very very much.
    David.:)
     
  10. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,492
    Thanks Received:
    10,809
    Glad to help.

    I hope you’ll find out what has happened.
     

Share This Page