Apple ID won't log to iPad because of "Cannot connect to iTunes Store"

Discussion in 'iTunes Forum' started by Ser Aphim, Apr 22, 2014.

  1. scifan57

    scifan57
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    Maybe your Internet connection doesn't have enough bandwidth.
     
  2. Ser Aphim

    Ser Aphim
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    That's not possible. We just recently upgraded our wi-fi to 54 mbps. How do I know what my bandwidth is?
     
  3. J. A.

    J. A.
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    Restart your iPad.

    Turn off Wi-Fi, turn off your iPad. Wait for a few minutes, then start it again and turn on Wi-Fi.

    If this doesn't help, maybe you just need to wait. It could be as you said: too many users trying to update their iDevices. Just make sure you're connected to Wi-Fi.
    I had no problems, though. When I read your thread, I updated both my iPads without delay, an hour ago.
     
  4. Ser Aphim

    Ser Aphim
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    Looks like I have to wait and see. Maybe tomorow my luck will finally put to good use. Anyways I appreciate the help guys. Thanks.
     
  5. Ser Aphim

    Ser Aphim
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    I think I know the problem now. I am using an US store and I am in the Philippines. I set it in the US store. So I tried setting it back to the philippine store. I went to the apple website, and pressed manage apple ID and to my surprise it won't load and say "the server stopped working". Maybe its because apple servers are down?
     
  6. J. A.

    J. A.
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    I'm from Austria and updated while logged in with my US Apple ID. This shouldn't matter. I suppose the servers are down, so you can't update.
     
  7. Ser Aphim

    Ser Aphim
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    So the servers are down because of the new update. I see in some parts of the internet people reporting that they also get that software update unavailable problem so I'm not alone. Lets see tomorrow.
     
  8. Ser Aphim

    Ser Aphim
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    So I guess some peope are also experiencing the exact same thing I am having. They can't connect to iTunes and they can't update their iDevices to iOS 7.1.1. Maybe it is server problems.
     
  9. J. A.

    J. A.
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    I had this problem when I tried to update to iOS 7. A day later, I was able to update my iPad without problems. Just wait for tomorrow, then try it again.
     
  10. Ser Aphim

    Ser Aphim
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    Hmm. Ok. Lets see. I hope it works tomorrow.
     

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