Apple ID won't log to iPad because of "Cannot connect to iTunes Store"

[Ser Aphim]

I can't remember the fix I used to, well fix this provlem, but it certainly happened to me a few times and is a really frustrating experience.

First, I was trying to download an app, just a pretty small app, a few mbs, but it won't download and stay in a state where it says "Waiting" and the icon is blank. After a few minutes the icon disappeared, without any warnings. I figured "Nah wi-fi is just slow" but I checked on safari and other apps thats uses wi-fi and they work fine. The app store loads all the images and pages without a hassle. So I tried logging out if my apple ID and logging in but after logging it it would just stay greyed out, and after a few minutes it would say "Cannot connect to iTunes store".

These are the steps I tried to fix this:

Restart, rebooth, the set the clock 1 year before and set auto again fix, and reset network settings.

Any help is appreciated.

 

[J. A.]

Force close the App Store. That helped me a few times.

 

[J. A.]

Something I forgot:

Try iTunes Store instead, or go to Settings - iTunes & App Store and login there.

 

[Ser Aphim]

Something I forgot:

Try iTunes Store instead, or go to Settings - iTunes & App Store and login there.

Still says cannot connect to iTunes store.

 

[Ser Aphim]

I also cannot update my iPad. I have it plugged to a power source, I don't understand why. I already restarted my router many times. It says software update not available.

Edit: Must be apple servers getting bombarded. Must have caused the problem with the app store. Gonna see later if I managed to update it, then I will see if it fixes anything.

 

[scifan57]

I also cannot update my iPad. I have it plugged to a power source, I don't understand why. I already restarted my router many times.

Do you have enough free storage? The update won't download unless you do. Usually you need enough free storage to equal about 3 times the size of the update. The extra storage is freed up after the update is completed.

 

[Ser Aphim]

Do you have enough free storage? The update won't download unless you do. Usually you need enough free storage to equal about 3 times the size of the update. The extra storage is freed up after the update is completed.

I have 10 GB of storage free. Is that enough?

 

[J. A.]

It should be. It's about 21 MB OTA on my iPad Air, 16 or so on my mini.

 

[Ser Aphim]

It should be. It's about 21 MB OTA on my iPad Air, 16 or so on my mini.

Keeps saying software update not available. Hmm.

 

[Ser Aphim]

My sister also experience the same thing. She cannot download any apps. It stays in waiting with a blank icon and disappears without any warnings.

 

[scifan57]

My sister also experience the same thing. She cannot download any apps. It stays in waiting with a blank icon and disappears without any warnings.

Maybe your Internet connection doesn't have enough bandwidth.

 

[Ser Aphim]

Maybe your Internet connection doesn't have enough bandwidth.

That's not possible. We just recently upgraded our wi-fi to 54 mbps. How do I know what my bandwidth is?

 

[J. A.]

Restart your iPad.

Turn off Wi-Fi, turn off your iPad. Wait for a few minutes, then start it again and turn on Wi-Fi.

If this doesn't help, maybe you just need to wait. It could be as you said: too many users trying to update their iDevices. Just make sure you're connected to Wi-Fi.
I had no problems, though. When I read your thread, I updated both my iPads without delay, an hour ago.

 

[Ser Aphim]

Looks like I have to wait and see. Maybe tomorow my luck will finally put to good use. Anyways I appreciate the help guys. Thanks.

 

[Ser Aphim]

I think I know the problem now. I am using an US store and I am in the Philippines. I set it in the US store. So I tried setting it back to the philippine store. I went to the apple website, and pressed manage apple ID and to my surprise it won't load and say "the server stopped working". Maybe its because apple servers are down?