Apple ID won't log to iPad because of "Cannot connect to iTunes Store"

Discussion in 'iTunes Forum' started by Ser Aphim, Apr 22, 2014.

  1. Ser Aphim

    Ser Aphim
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    I can't remember the fix I used to, well fix this provlem, but it certainly happened to me a few times and is a really frustrating experience.

    First, I was trying to download an app, just a pretty small app, a few mbs, but it won't download and stay in a state where it says "Waiting" and the icon is blank. After a few minutes the icon disappeared, without any warnings. I figured "Nah wi-fi is just slow" but I checked on safari and other apps thats uses wi-fi and they work fine. The app store loads all the images and pages without a hassle. So I tried logging out if my apple ID and logging in but after logging it it would just stay greyed out, and after a few minutes it would say "Cannot connect to iTunes store".

    These are the steps I tried to fix this:

    Restart, rebooth, the set the clock 1 year before and set auto again fix, and reset network settings.

    Any help is appreciated.
     
    #1 Ser Aphim, Apr 22, 2014
    Last edited: Apr 22, 2014
  2. J. A.

    J. A.
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    Force close the App Store. That helped me a few times.
     
  3. J. A.

    J. A.
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    Something I forgot:

    Try iTunes Store instead, or go to Settings - iTunes & App Store and login there.
     
  4. Ser Aphim

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    Still says cannot connect to iTunes store.
     
  5. Ser Aphim

    Ser Aphim
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    I also cannot update my iPad. I have it plugged to a power source, I don't understand why. I already restarted my router many times. It says software update not available.

    Edit: Must be apple servers getting bombarded. Must have caused the problem with the app store. Gonna see later if I managed to update it, then I will see if it fixes anything.
     
    #5 Ser Aphim, Apr 22, 2014
    Last edited: Apr 22, 2014
  6. scifan57

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    Do you have enough free storage? The update won't download unless you do. Usually you need enough free storage to equal about 3 times the size of the update. The extra storage is freed up after the update is completed.
     
  7. Ser Aphim

    Ser Aphim
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    I have 10 GB of storage free. Is that enough?
     
  8. J. A.

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    It should be. It's about 21 MB OTA on my iPad Air, 16 or so on my mini.
     
  9. Ser Aphim

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    Keeps saying software update not available. Hmm.
     
  10. Ser Aphim

    Ser Aphim
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    My sister also experience the same thing. She cannot download any apps. It stays in waiting with a blank icon and disappears without any warnings.
     

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