Apple ID problem

Discussion in 'iPad Help' started by Bajanjack, Nov 22, 2010.

  1. Bajanjack

    Bajanjack
    Expand Collapse
    iPF Novice

    Joined:
    Nov 21, 2010
    Messages:
    11
    Thanks Received:
    0
    My app icon is showing 3 "free" updates available for keynote, pages, and numbers.....when I try and install, the wrong user id shows up (our IT director who had set up the ipad for me) and therefore my password does not work. I have gone to "settings" and "store" and signed out and back in. It shows up correctly as my account. I am able to d/l other apps without a problem.....it is only the updates to the apps above that are the problem....any suggestions?
     
  2. Dannyboy85

    Dannyboy85
    Expand Collapse
    iPad Junkie

    Joined:
    Oct 12, 2010
    Messages:
    645
    Thanks Received:
    2
    I would sync them then d/l the updated versions on your pc then sync.
     
  3. BrennB

    BrennB
    Expand Collapse
    iPad Addict

    Joined:
    Jun 13, 2010
    Messages:
    1,278
    Thanks Received:
    6
    You'll still need the original purchaser's id to update.
     
  4. Bajanjack

    Bajanjack
    Expand Collapse
    iPF Novice

    Joined:
    Nov 21, 2010
    Messages:
    11
    Thanks Received:
    0
    Brenn...I have his id, but not his password....can you explain.....
     
  5. BrennB

    BrennB
    Expand Collapse
    iPad Addict

    Joined:
    Jun 13, 2010
    Messages:
    1,278
    Thanks Received:
    6
    Well the apps were installed by his IT so the updates are linked to his account. Just take the iPad to him and do the update so he can input his password..
     
    #5 BrennB, Nov 23, 2010
    Last edited: Nov 24, 2010
  6. col.bris

    col.bris
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Mar 25, 2010
    Messages:
    5,859
    Thanks Received:
    657
    With out his password you cannot upgrade it is that simple if you cannot obtain his password then you have no option other than to purchase the apps your self.
     
  7. BrennB

    BrennB
    Expand Collapse
    iPad Addict

    Joined:
    Jun 13, 2010
    Messages:
    1,278
    Thanks Received:
    6
    Yeah, since he said it was his IT director I figured it was a work option so he should be able to have IT set the updates as they come
     
  8. Bajanjack

    Bajanjack
    Expand Collapse
    iPF Novice

    Joined:
    Nov 21, 2010
    Messages:
    11
    Thanks Received:
    0

    Gotcha...thx (to Col.Bris too!)
     
  9. Bajanjack

    Bajanjack
    Expand Collapse
    iPF Novice

    Joined:
    Nov 21, 2010
    Messages:
    11
    Thanks Received:
    0
    Ok...I think I still need help..and maybe need to clarify...I have an apple ID and password and it allows me to purchase apps-no problem-accept for the 3 apps (keynotes, pages and numbers) that show there are updates available...when I try and update that is the only time the other id appears that is not mine and asks for a password. I have tried synching with itunes, signing in and out etc....when I got to settings on the ipad it shows me as the person signed in for the id. I had one thought and that was to delete the 3 apps and reinstall..anything else to try?
     
  10. Bajanjack

    Bajanjack
    Expand Collapse
    iPF Novice

    Joined:
    Nov 21, 2010
    Messages:
    11
    Thanks Received:
    0
    Any way to "undelete" apps?

    Well of course I screwed up....I was able to delete the 3 apps noted above...when I went to reinstall, thinking that would solve the id log in problem, I discovered I have to pay for them.....any way to recover the apps I deleted without paying?
     

Share This Page



Search tags for this page
apple id comes up wrong ipad
,
apple id on ipad is wrong
,
incorrect apple id on ipad
,
ipad apple id incorrect
,

ipad apple id problems

,
ipad does not let me update my user id trouble with app
,
ipad wrong appleid comes up
,

old apple id comes up on ipad

,
when i try to run updates on ipad keeps coming up with wrong user id
,
when i try to update my apps it shows the wrong apple id