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Apple ID not working for FaceTime and iMessage.

Discussion in 'iPad General Discussions' started by mohamedfouad89, Dec 21, 2012.

  1. mohamedfouad89
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    mohamedfouad89 iPF Novice

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    I turned off FaceTime and I message, when I turned it back on it asked to sign on with apple ID. I have tried everything and I know my ID and password are correct, but it keeps saying apple ID or password are incorrect. I even went to my account and changed the password but to no avail. HELP! Thanks!
  2. scifan57
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    scifan57 Super Moderator Staff Member

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    Have you tried deleting the app and re-installing it?
  3. mohamedfouad89
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    mohamedfouad89 iPF Novice

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    I believe that FaceTime and iMessage apps are system apps and can never be deleted.
  4. scifan57
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    scifan57 Super Moderator Staff Member

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    How about a reset. Press and hold the home and power buttons simultaneously, until the Apple logo appears. When the iPad restarts, see if the problem persists.

    I just looked at this page.http://www.apple.com/support/systemstatus/. Apple is not reporting any problems with FaceTime or anything else at this time.
    Last edited: Dec 21, 2012
  5. mohamedfouad89
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    mohamedfouad89 iPF Novice

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    I tried, but it did not work too.
  6. scifan57
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    scifan57 Super Moderator Staff Member

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