Apple ID error

Discussion in 'iPad Apps' started by flaxies, Feb 23, 2012.

  1. flaxies

    flaxies iPF Noob

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    Hi all,
    Can someone help me out please?
    I have confirmed that my ID is correct in the store but for some reason when I try an download a new app the ID that pops up for me to enter my password is not mine?
    I have a feeling this could arise due to some apps that I have installed are installed with a different ID (kids) if so how do I determine
    1. which apps are installed using an ID that's not mine?
    2. Remove the incorrect ID that keeps popping up when trying to install a new app?

    Many thanks for your time and knowledge!

    Dean
     
  2. twerppoet

    twerppoet iPad Legend

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    At the bottom of most tabs in the App Store, you can see the Apple ID you are signed in with. You can tap this ID to get a sign out option. Once signed out tap the button again to sign in with a different Apple ID.

    You must be signed in with your Apple ID in order for your password to work when making a purchase or update.

    You can see what apps you have purchased with the current (signed in) Apple iD by going to the Purchased tab.

    Apps can only be updated using the Apple ID they were purchased with.
     
    Last edited: Feb 23, 2012
  3. Slimseven

    Slimseven iPad Fan

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    Thank you. I think you might have pointed out an obvious oversight that might be causing my recent problem or at least part of it.
     
  4. MikesTooLz

    MikesTooLz Super Moderator Staff Member

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    in iTunes you should be able to right click on the apps and get app info.
    it will show what account purchased the app.
     
  5. twerppoet

    twerppoet iPad Legend

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    Thanks! Forgot about that.
     
  6. twerppoet

    twerppoet iPad Legend

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    No problem.

    If it doesn't solve your problem be sure to ask, though if it's not related you'd probably get better results with your own thread (assuming you don't already have one.)
     
  7. flaxies

    flaxies iPF Noob

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    Many thanks for you time and knowledge, problem all solved!
    Cheers mate!
     
  8. twerppoet

    twerppoet iPad Legend

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    Glad to help.
     
  9. guyfromhalifax

    guyfromhalifax iPF Noob

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    Thank you for the help!!

    I recently changed my e-mail address (and ID in itunes). However, my ipad will NOT change ID's as a default. Tapping the "signed-in as" tab in the app store does offer me the chance to sign in with my correct Apple ID. Not a perfect fix, but it works!
    I did several syncs but the Apple ID it started with is the still the default.

    Thanks again!

    Shane D in Halifax
     
  10. drnhlau

    drnhlau iPF Novice

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    Hi, first question, does it mean that we can keep many accounts in one iPad? Could we synchronise say 'contacts' among all the different accounts? The reason I am asking this is I have got more than 5 devices, and one purchased application can only be shared with 5 devices. Thanks in advance.
     
  11. twerppoet

    twerppoet iPad Legend

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    You can use more than one account on an iPad. It is important to keep track of what you bought in each account, because you'll need to sign on with that account to update the app.

    As for iCloud, you do not have to use the same Apple ID for iCloud as you do iTunes. That way you can have different store accounts for each person (if needed) and still have the same iCloud syncing. Or vice-versa.

    Apple IDs and iCloud

    And I am almost certain the device limit is 10 for iCloud and iTunes syncing. 5 is the number computers you can authorize on a single iTunes account.
     
  12. drnhlau

    drnhlau iPF Novice

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    You are ever helpful (as I saw in other threads), thank you so much for this info, I was terrified if i were to add another account my other precious info would just vanish!
     
  13. twerppoet

    twerppoet iPad Legend

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    No problem.

    Even if you tried to go over 10 devices it would not vanish. You would simply not be able to add the 10th device to that iCloud account. Or so I'd guess. I don't know of anyone who has actually gone over the 10 device limit.
     

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