Yes my computer and my wifes I-Pad, all receiving E-Mails. with WI-FI. 1)ISP Sky, Satellite. 2)Yes. 3) Router Name sagemcom Sky 4) Upstairs and yes i have tried next to Router 5) only use one email provider
Thanks for the additional information from which as I understand: 1) Your iPad 3 & iPhone are not receiving emails but both can browse the web; and 2) Your computer & and your wife's iPad have normal wireless function (is your computer using the same email account - assume your wife has a different account)?
Some further questions: 1) Have you taken your iDevices to another Wi-Fi network (e.g. work, local Starbucks, etc.) - and if so, can you receive email; and 2) Have you contacted your ISP about the problem - there may be a setting(s) w/i the router that needs changing, e.g. how the DHCP manages the internal IP addresses?
For myself (a retired radiologist and not an IT person), I have a cable modem w/ Time-Warner and have a decent understanding of how home networks work, but you have a router that I don't know - now, I could take this a bit further in having you use your laptop if on Mac OS X to analyze your network, but if you feel 'uncomfortable' w/ that option, then contacting your ISP may be best. Let us know - Dave