App wont open

Discussion in 'iPad 2 Forum' started by danlaw777, Oct 30, 2012.

  1. danlaw777
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    danlaw777 iPF Novice

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    Nor can I even remove it as it shows up as instaled thrugh the app store but not on any home screen or in any folder. I am trying to avoid a backup/restore....any suggestions?

    Heres my process so far:
    1. power off/on
    2. powerbutton/home buttun reset
    3. attempted sync with itunes on my pc


    still does not show up, nor does it show when synced to my pc


    App is the citrix receiver btw
  2. scifan57
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    scifan57 Super Moderator Staff Member

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    Does it show in your App Store purchased list?
  3. danlaw777
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    danlaw777 iPF Novice

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    yes
  4. scifan57
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    scifan57 Super Moderator Staff Member

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    Is there an open button or a cloud symbol next to the app symbol? If the open button is there, tap it and the app should open. Once opened, close it and see if it now shows on your home screen. If the cloud symbol is there it means the app is not currently on your device, tap it and the app should download to your iPad.
  5. danlaw777
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    danlaw777 iPF Novice

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    there is an open button, i had tried this before..
  6. twerppoet
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    twerppoet iPad Legend

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    Try going to Settings > General > Usage. See if you can find the app under the Storage list. Be sure to tap Show all Apps at the bottom, or it only shows the 10 highest.

    If you can find it there, tap on the app. There should be a delete option on the next screen.

    That's all I can think of without using iTunes on the computer, which may not work either.
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  7. danlaw777
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    danlaw777 iPF Novice

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    Found it there, Thanks for the advice!! It was displayed as a plain white icon with 23.2 mbytes of data. and titled (null) if i had fouind anything else that looked like that, it wouldve been deleted too. Once i deleted that, i was able to d/l and reinstall citrix.

    thank you very much!
  8. twerppoet
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    twerppoet iPad Legend

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    Glad it worked. Thanks for letting me know.

    I'll have to suggest it for other stuck app problems to see if it helps there too.

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