App refunds

Discussion in 'iPad Apps' started by TC93, May 3, 2011.

  1. TC93
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    TC93 iPF Novice

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    This is just a complaint by me. I'm new to the iPad, but I'm not happy about the fact that you can't get a refund on on App's.

    Either they should be offering refunds, or require every app maker to supply a free demo version of their software to try out.

    I'm not happy about the latest Videohunters app I bought, it has less search features than even the basic web browser does, or at least the search feature I wanted, and had no way of knowing this until I bought it.
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    There's no problem in getting a refund - lots of members have done this. Simply phone the Apple Support line with the reference number to the transaction - you might need to wait until you receive your iTunes invoice for this - tell them the problem and they'll immediately credit your iTunes account.

    We've never had a report of a member who's been refused a refund, so I think you'll have no problem either.

    Tim
  3. Hayles66
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    Hayles66 iPad Expert

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    I've had 2 or 3 refunds from iTunes and I've never had a problem with them.
  4. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    You should be able to request a refund from iTunes, desktop:

    go to iTunes->Store->View my account->Purchase History->Select the app->Report a problem and ask for a refund.

    Depending on the app may it not be worth spending money on a phone call to claim a refund ;)
  5. Agi2002
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    Agi2002 iPF Noob

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    I tried this for the QuickOffice purchase and they stated I needed to take it up with the developer. I never requested a refund before and didn't think they would give me a problem. I told them that it wasn't pulling the longer formulas through and pretty much made this application useless for me to use for work. I guess I can try calling them. It doesn't let me report a problem with the same application again.

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