App refund

Discussion in 'iPad FAQ' started by addiosamigo, Jun 7, 2011.

  1. addiosamigo

    addiosamigo
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    Hi guys,

    I purchased art rage this morning as it's on sale, but it still is very slow and imo not really up to scratch.

    I clicked on report a problem, and said it wasn't working as expected and requested a refund. it said it will take the comments for record purposes and to contact the developer.

    Will I still gets refund?
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN
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    If you want a refund the best way is to call the Apple Support line with the transaction reference number from your iTunes invoice. They will credit your iTunes account with the cost of the app. Many Members have done this and we've yet to hear of a case where it's been refused. Call me cynical, but Apple get to keep their cut of the original app sale and, under the terms of their contract with Apple, the developer has to refund the entire cost of the app to the customer. So Apple lose nothing by refunding you and gain a satisfied customer who is likely to buy more apps and, thereby, generate more revenue for them....

    Tim
     
  3. addiosamigo

    addiosamigo
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    Wouldn't it cost me more in the phone call? Lol
     
  4. SweetPoison

    SweetPoison
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    Isn't an 800 number?
     
  5. addiosamigo

    addiosamigo
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    800? That 0800 over here, as in free?
     
  6. SweetPoison

    SweetPoison
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    oops. Exactly....where are you?:eek:

    Here in the states, we do have access to 800 numbers, and yes, it is a free call.

    Wanna move to Cali?:)
     
  7. Tim SPRACKLEN

    Tim SPRACKLEN
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  8. addiosamigo

    addiosamigo
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  9. SweetPoison

    SweetPoison
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    5p? How much is that?
     
  10. Tim SPRACKLEN

    Tim SPRACKLEN
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    About 8 cents a minute....

    Tim
     

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